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True Care Home Care - Washington Heights

About

Home Health Care Service
True Care Home Care – Washington Heights provides professional and reliable home care services across New York City. For your convenience, we have an office in Manhattan. Our range of services includes Home Care Services, Nursing Services, Personal Care Aide, and Personalized Private Health Care Programs. We accept Medicaid & Private Pay. However, we also accept long-term care insurance, catastrophe insurance, veteran benefits, life insurance, and out-of-pocket payments. Enjoy professional home health care in Manhattan and other areas of NYC.

Location

True Care Home Care - Washington Heights
4175 Broadway Basement, New York, NY
10033, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.