Business Details
About
Fitness Center
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Midtown East offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.
Location
Hours
Reviews
4.9
144 reviews
5 stars
139
4 stars1
3 stars1
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Staff Expertise
Customers consistently praised the knowledge and skills of the staff, particularly highlighting Angie, Will, and Valentina for their effective stretching techniques and personalized approaches.
Customer Service
The staff was frequently described as welcoming, friendly, and attentive, contributing to a positive overall experience for clients.
Mixed Experiences
While many reviews were positive, some customers reported issues such as aggressive sales tactics and appointment cancellations, indicating inconsistency in service.
Facility Quality
The location was noted for being clean and well-maintained, enhancing the overall experience for visitors.
Impact on Mobility
Numerous clients reported significant improvements in their mobility and flexibility after sessions, often comparing the benefits favorably to traditional physical therapy.
- TPThomas PathickalNov 10, 20255.0I would highly recommend the StretchLab midtown location. The entire staff is friendly and helpful. Angie has been my primary flexologist of the past year + and has improved my recovery efforts and performance while training for marathons. She is a true professional and has a background in physical therapy - very helpful when dealing with injuries. I go on a weekly basis now and it sets my week off to a great start.
- DCDanny cooperNov 6, 20255.0Every employee I encountered was amazing, they are polite but relaxed (in a good way), very approachable and extremely engaging. Ada at the front desk was outstanding. My introductory session with Jasmine was outstanding. She was caring, thoughtful, personable and knowledgeable. She talked me through every step of the session and asked all the right questions during the session to be 100% that I was comfortable and would get the most out of it. Congratulations on a fine job. Great hiring and excellent execution. I will for sure be back. Thanks to all!
- TTTony TNov 6, 20255.0StretchLab is absolutely incredible — the staff is welcoming, knowledgeable, and truly invested in your progress. My therapist, Jasmine, is excellent — her expertise and personalized approach have made a huge difference in my mobility, flexibility, and ability to play the sports I love at 54 years old. The customer service is outstanding, and every session leaves me feeling stronger, looser, and completely renewed — an all-around amazing experience.
- DLDillon LSep 26, 20252.0I came in on a random Saturday and got stretched by Dani. The stretch was okay…. I just felt like she kept trying to sell me on the membership rather than be present for the stretch and care about reason for me being there!!!
- LMLauren MorenoAug 22, 20252.0I was really looking forward to this appointment. I’ve been feeling incredibly tight and needed some relief. I had tried another StretchLab location before but they were fully booked, so I jumped on an opening at this one, even though it was far from me since I live in Brooklyn. Unfortunately, when I arrived, I was told my appointment had been canceled because the staff member left early. No one called me to let me know. I checked my email and saw a cancellation notice sent just ten minutes before the appointment, when I was already walking in. The person at the desk was apologetic, but the damage was done. I had just wasted my entire evening commuting to Midtown for nothing. What was supposed to be a relaxing experience turned into a stressful and time-wasting trip. I also wasted money on the train and lost my Wellhub check-in. I only get four check-ins to StretchLab per month, and because the daily check-in was used, I could not pivot to a class or even use the sauna instead. Really disappointing experience and not what I would expect from a business that promotes itself around wellness and recovery.
Frequently Asked Questions About StretchLab
What types of stretching services does StretchLab Midtown East offer?
StretchLab Midtown East offers one-on-one assisted stretching sessions and group stretch classes designed to improve flexibility, range of motion, and energy.
How long are the one-on-one stretching sessions at StretchLab?
One-on-one stretching sessions at StretchLab Midtown East are available in 25 or 50-minute durations.
What are the operating hours of StretchLab Midtown East?
StretchLab Midtown East is open Monday through Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 7:00 PM, and on weekends from 8:00 AM to 5:00 PM.
Where is StretchLab Midtown East located?
StretchLab Midtown East is located at 1100 2nd Ave, New York, NY 10022, USA.
What payment options are accepted at StretchLab Midtown East?
StretchLab Midtown East accepts American Express, Discover, MasterCard, and Visa for payments.
Can I drop in for a stretching session at StretchLab Midtown East or do I need a membership?
You can join StretchLab Midtown East with either drop-in sessions or monthly memberships, allowing flexible options for visits.
How can I book an introductory stretch session at StretchLab Midtown East?
You can book an introductory stretch session by visiting their booking site at http://members.stretchlab.com.
Are there any nearby wellness and spa options around StretchLab Midtown East?
Yes, nearby wellness options include SleekCare Spa, Perfect Spa, and Graceful Services, offering spa and skin care treatments for relaxation before or after your stretching sessions.
If I want to combine my visit to StretchLab with a workout, what nearby gyms can I consider?
Nearby gyms and fitness studios include Bodyrok Studios, Zclub NY, and another StretchLab location, providing options for complementary fitness activities.
Are there dining options near StretchLab Midtown East where I can eat before or after my session?
Yes, you can dine nearby at Portofino pizza restaurant, Lin's Gourmet for Chinese cuisine, Moonstruck Midtown for breakfast and brunch, Serge Bistro for French food, Kurant Wine Bar, Providence restaurant, and Moonstruck eatery.