Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
771 reviews
5 stars
394
4 stars
143
3 stars
97
2 stars
48
1 star
89
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted significant cleanliness issues, particularly in the bathrooms and locker areas, with reports of dirty equipment and lack of maintenance.
Staff Performance
Feedback on staff was mixed; while some customers praised their friendliness and helpfulness, others reported rudeness and unhelpfulness.
Crowding
Many customers expressed frustration with overcrowding, particularly in weight areas and during peak hours, making it difficult to access equipment.
Equipment Condition
Several reviews mentioned that equipment was often in need of repair or maintenance, with some machines being out of order.
Membership Issues
Customers reported difficulties with membership cancellations and billing practices, leading to dissatisfaction with customer service.
- JEJP ESPINOZA6 days ago4.0Está bien pero un poco sucio los baños
- JRJesus RazaNov 17, 20255.0This is most awesome gym in NYC, maybe the best gym in the world, especially if you consider the following as a big plus. ● Phone Zombies: people texting, watching videos, surfing the internet or phone calls while seated at equipment, holding up everyone waiting to use that station. How considerate to all the other members. ● People sweating up equipment that they use and not wiping down. How considerate to all the other members. ● Having your locker broken into at least once a year, due to no security cameras in locker room. Planet Fitness rocks. And please, no stock reply "reach out to management, etc ". The staff and manager can see what going on at gym hourly or daily. Let them do something proactively.
- SIStella Lillig Studio IINov 11, 20254.0Cardio machines ✔️ friendly staff ✔️
- ARAmanda RodriguezOct 2, 20251.0NOW THE ONLY REASON WHY THIS GYM GETS ONE STAR IS BECAUSE I AM TRYING TO BE NICE…THIS LOCATION IS FILTHY, DISGUSTING AN ABSOLUTE MESS. THE WOMEN’S BATHROOM IS THE WORST BATHROOM I SEEN AS OF YET. THE SINKS ARE CLOGGED…DIRTY….NO SOAP! I WENT TODAY AFTER WORK AND DREADED TO USE THE BATHROOM BUT I HAD TO GO AND THERE WAS TISSUE WITH DOODLE ON THE FLOOR. WHERE IS THE MAINTENANCE???? FOR YEARS I USED TO MANAGE A FITNESS CLUB (BLINK FITNESS) AND I WAS CONSISTENTLY ON TOP OF MY STAFF WITH CLEANING.I THOUGHT HIGHLY FOR THIS GYM AT UNION SQUARE A VERY POPULAR AREA AND I THOUGHT WRONG! I GO OUT OF CONVENIENCE BUT NOW I JUST RATHER JUST TAKE A LONGER COMMUTE TO GO SOMEWHERE CLEANER. AS A FORMER GYM MANAGER CORPORATE NEEDS TO BE ON TOP OF THIS LOCATION I BEEN HERE A FEW TIMES AND ALL I SEEN IS STAFF EITHER FIX THE GARBAGE OR REFILL THE PAPER TOWELS. TODAY WAS SO DISGUSTING ALL I COULD DO WAS TALK SHYT AND LEAVE FAST INSTEAD OF TAKING PICTURES OF THAT SHYT LITERALLY 🤢💩.. BUT FYI I WILL BE PROVIDING RECEIPTS EVERY-TIME I COME TO THIS GYM MOVING FORWARD SO YOU DONT THINK IM BEING OVERLY DRAMATIC. STAY TUNE SMH UNACCEPTABLE.
- MMMrz MMOct 2, 20251.0This gym is the WORSE! IT'S ALWAYS DIRTY! OMG, the women's bathroom is a complete mess, dirty toilets, no toilet paper, the sink was so dirty with hair all over the place, no soap and there was a sink Clogged!. lockers are filthy, the floor is so dirty, nobody sweeps. The machines look like nobody wipes it down. I DONT UNDERSTAND, when I went to another planet fitness on Broadway downtown, it was so clean there, very nice. Does any maintenance worker even work there at the 14th St. site? when I spoke to the staff, and I express my concerns, they just looked at me and said, sorry. The next day I went and the bathroom was still very dirty like the day before. The gym floor was horrible dirty. I'M DONE, I am going to the planet fitness on 25 Broadway even though it is a longer commute for me. The District Manager needs to really take a look at the Planet Fitness on 22 E.14th St. I am so disappointed, it is not worth the money. After my membership expires I am going to pay the extra money and just sign up with CRUNCH FITNESS. It is not worth getting a disease or STD in that gym.
Frequently Asked Questions About Planet Fitness
What are the regular operating hours of Planet Fitness in Manhattan (Union Square)?
Planet Fitness in Manhattan (Union Square) is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Manhattan?
Planet Fitness is located at 22 E 14th St, New York, NY 10003, US in the Union Square area of Manhattan.
What services does Planet Fitness offer at the Manhattan (Union Square) location?
Services include ClassicAccess, MobileApp, FreeICFT, ClassicWifi, WCPerks, BCGuest, BCRecip, BCTanning, BCMassageChairs, BCHydro, BCTotalBodyEnhancement, BCHalfPriceCoolerDrinks, BCFitnessTraining, BCPremPerks, and BCVirtualFT.
Is Planet Fitness a judgment-free gym?
Yes, Planet Fitness provides a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.
Can I use a mobile app to access Planet Fitness workouts and services?
Yes, you can download the Planet Fitness mobile app for workouts and various ways to get strong, available on both iOS and Android platforms.
How can I find information about Planet Fitness membership pricing?
Membership pricing details are available on Planet Fitness’s official website or through the app store link provided for quick access to membership options.
Are there any convenient places to grab food near Planet Fitness at 22 E 14th St?
Yes, nearby food options include Wendy's, Pizza Hut Express, Taco Bell, Subway, El Buen Gusto Mexican Restaurante, Baked by Melissa bakery, Le Cafe Coffee, and Pressed Juicery smoothie and health food bar.
What pharmacies are near Planet Fitness Manhattan Union Square?
Walgreens and Nelson Evans are two nearby pharmacies where you can conveniently pick up health and wellness products after your workout.
Are there other fitness or sports facilities near Planet Fitness in Union Square?
Yes, nearby fitness options include Switch Playground gym and sports venue, Anderson's Martial Arts Academy, 305 Fitness gym, and sporting goods store Square One for sports equipment.
Can customers visit retail and beauty stores close to Planet Fitness?
Absolutely, nearby stores include Kids Foot Locker for shoes and sportswear, LUSH Cosmetics, Ricky's cosmetics, David Z shoe store, No Difference Shoes, and Nature Republic cosmetic supplies.