Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.7
1,102 reviews
5 stars
495
4 stars
228
3 stars
132
2 stars
77
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service and rude staff, particularly from management.
Billing Issues
Multiple reviews highlighted unauthorized charges and billing errors, leading to frustration among members.
Cleanliness
While some customers noted improvements in cleanliness, others reported dirty facilities and unkempt locker rooms.
Equipment Condition
Several reviews mentioned broken or poorly maintained equipment, affecting workout experiences.
Crowding
The gym is frequently overcrowded, making it difficult for members to access machines and complete workouts.
- GEGarry EroNov 17, 20253.0All I’m going to say is for the city that never sleeps apparently planet fitness does. 5am opening is ridiculous in the city. Come on planet fitness 24/7 needs to come back. It was a 2 tier fitness center which was cool but 5am opening puts me 3 1/2 hours behind on my day.
- SMSteven MarquisNov 16, 20252.0The locker room is way way too small...and the gym is often crowded almost always have to wait for a machine.. even at 10pm...... The equipment is nice though...
- CTCindy TenienteNov 12, 20251.0I was expecting this PF to be much cleaner but their restrooms were so disgusting. Trash everywhere, trash cans overflowing and no toilet paper in two restroom stalls. Hand soap was barely coming out. I hope it gets better. It’s in a great location.
- LCLuz CurielNov 8, 20251.0It’s not the cleanest for it to be on manhattan. There was a bum in the bathroom…..and the bathroom is very dirty…
- KMkyrolos mattaOct 24, 20251.0The worst location ever. A few months ago, I asked to freeze my membership for 3 months because I was going overseas. They gave me a business card with the supervisor’s name, John, and told me to email him. I did as requested. When I came back, I discovered that I had been charged four times — with late fees included! Unbelievable. I went back to the gym on September 19 to cancel my membership, but they still charged me again after cancellation, with another late fee! It feels like they’ll keep charging me forever. Please be careful — don’t leave your debit or credit card information with them, even after you cancel. I strongly recommend avoiding this place.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness Manhattan (Herald Square)?
Planet Fitness Manhattan (Herald Square) is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
What services does Planet Fitness offer at the Manhattan (Herald Square) location?
They offer Classic Access, Mobile App workouts, free in-club fitness training, WiFi, tanning salons, massage chairs, hydro massage, and various fitness training and perks for members.
Where is Planet Fitness located in Manhattan?
Planet Fitness is located at 215 W 35th St, New York, NY 10001, in the Herald Square area of Manhattan.
How can I find membership pricing or sign up for Planet Fitness?
You can view membership pricing and sign up at https://www.planetfitness.com/gym-memberships or via their mobile app, Planet Fitness, available on the Apple App Store and Google Play Store.
What is the atmosphere like at Planet Fitness Manhattan (Herald Square)?
The gym provides a welcoming and judgement-free environment designed for everyone to build strength at their own pace with best-in-class equipment.
Is there a mobile app available for Planet Fitness?
Yes, Planet Fitness offers a mobile app with hundreds of workouts and features, available on both iOS and Android platforms.
Can Planet Fitness members visit other Planet Fitness locations?
Yes, Planet Fitness has over 2,700 locations, and members can often use various clubs and access amenities across locations.
What nearby amenities can I visit before or after working out at Planet Fitness Manhattan?
Nearby you can find The Aesthetic Glamour Lash Studio for beauty treatments, Empire Mambo Dance Studio for dance and fitness classes, and Good Seed, a salad bar, for healthy meals.
Are there convenient nearby places to grab food around Planet Fitness Manhattan (Herald Square)?
Yes, you can enjoy fast food and sandwiches at My Belly's Playlist, American cuisine and cocktails at VERSA NYC, or Greek food at Lemony, all located nearby.
How can nearby transit or landmarks help me find Planet Fitness in Herald Square?
Planet Fitness is located in the Herald Square area, close to well-known retail shops and restaurants making it easy to find. You can also visit Renaissance New York Midtown hotel nearby for reference if looking around the neighborhood.