Good glasses - horrible customer service. I bought two pairs of glasses from Oliver People’s. Sunglasses and glasses. They were very expensive $1400 for the two but worth it as they are great frames and very stylish. However where this particular store falls incredibly short is their arrogance and customer service. I broke my case and I asked if they could offer me a new one. They refused even after spent $1400. While they have a good product it is no excuse for poor customer service and I would encourage people to think twice before giving them your money.
SF
Susannah F
Sep 22, 2025
5.0
Kera is absolutely amazing! She picked out a frame for me that I never would have chosen for myself and was super patient as I proceeded to come back 3 or 4 times to try them on in different outfits. One time I came back, I also brought my sister and Kera proceeded to find the perfect pair for my sister too?!
She was so helpful that I was inspired to post my first review of anything on the internet ever - THANK YOU YOU'RE THE BEST!!
TT
Tulio
Sep 1, 2025
5.0
The store manager, Hannah, was extremely helpful in guiding me to choose the perfect frame and efficiently processing the payment through my insurance. The entire service was very smooth and pleasant.
AD
A D
Jun 24, 2025
5.0
Vonetta was extremely knowledgeable and helpful; she identified an additional frame benefit with my vision insurance that I was unaware of. She was very thorough with fitting my lenses as well. I would highly recommend visiting for your next pair of glasses!
DR
Dane Running
Jun 7, 2025
5.0
Kyle is the best. Extremely helpful and knowledgeable. Will definitely go back!
What are the regular business hours for Oliver Peoples at 366 West Broadway?
Oliver Peoples is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is Oliver Peoples located?
Oliver Peoples is located at 366 West Broadway, New York, NY 10013, USA.
Does Oliver Peoples offer in-store shopping and pickup options?
Yes, Oliver Peoples provides in-store shopping and also offers in-store pickup services.
Is Oliver Peoples wheelchair accessible?
Oliver Peoples has a wheelchair accessible entrance but does not have wheelchair accessible parking.
Can I contact Oliver Peoples via email?
Yes, you can reach Oliver Peoples by email at opsoho@oliverpeoples.com.
Does Oliver Peoples provide delivery services?
Yes, Oliver Peoples offers delivery services.
What types of products and services does Oliver Peoples offer?
Oliver Peoples offers eyewear, corrective lenses, eyeglass repair, protective eyewear, and sunglasses.
What are some nearby places to Oliver Peoples where I can eat or socialize?
Nearby places include the Cupping Room Cafe for brunch, Aurora Soho for Italian dining and drinks, and Kenn's Broome Street Bar for American fare and burgers.
Are there any art galleries or beauty salons near Oliver Peoples?
Yes, nearby art galleries include Broome Street Gallery and Noelle Art + Autonomy. For beauty and spa services, you can visit Hair By Cassadi, Lucie Letz, or JA Studios.
Which nearby places can help me find Oliver Peoples or add to my visit experience?
Cupping Room Cafe is a notable nearby cafe where you can rest or meet friends before or after visiting Oliver Peoples. Also, the eyewear and medical supply store Oliver Peoples nearby can be a reference point when navigating the area.