Scary, disappointing experience. Although we were assigned to a physician, we had a mandatory visit with a midwife. The midwife claimed that she was not pushing midwifery as she continued to disparage the physicians in the practice. She didn’t know I was a physician, so we just let her continue to throw her practice under the bus. Going into this we had no deeply held beliefs about midwives. Witnessing her disparage the practice changed our comfort level with this. The midwife stated that they will often change the patient’s pads and made it sound like the physicians would let a woman sit on a soiled pad. Her sales pitch seemed to be that if you choose a physician, you’re just a number, but if you choose a midwife, you get someone who cares. It was not subtle. After losing our trust, she ended with “you’re probably going to be given a midwife anyway.” I understand the economics of healthcare is supporting more midwives, but the way this was handled loses trust.
This clinic is shockingly disorganized. Scheduling is a total nightmare, and there are extremely concerning lapses of follow-up and continuity of care. The expertise is very uneven. Some excellent nursing and ultrasound staff, but also several very inexperienced or even incompetent staff. I would not recommend to anyone unless absolutely necessary.
VR
Victoria R.
Nov 26, 2025
I had a horrible experience with NUY Gynecology during my pregnancy. They constantly switched doctors, and every time I came in, the new doctor had no idea what was going on with my pregnancy. They were always late for my appointments — I would sit in the room for up to an hour waiting, and when someone finally came in, they were rushed and never made me feel like they cared about me or my baby.
The reception staff is extremely rude and unfriendly, especially when you call with questions or concerns. The worst part was when I was 37 weeks pregnant, and they cancelled my appointments for no reason. Completely unprofessional behavior.
If you’re pregnant, do not go there. It’s not a place where you will feel supported or taken care of.
SC
Svetlana Chernoprudova
Nov 23, 2025
Absolutely terrible experience. We drove for an hour across the city, stood in line in Manhattan, and then waited again inside the facility — only to be told that we were “one minute late,” and they canceled our appointment. I was there with a newborn baby in my arms, and they still refused to provide any service or assistance.
The staff were completely inflexible and showed zero understanding or professionalism. After all the time and effort it took to get there, this was unacceptable. I would not recommend this place to anyone.
As a black woman, I honestly do not feel safe here. I’m scared that me and/ or my baby will die under their care. We are more likely to die during childbirth/ bearing & places like this do not increase our chances…. I am 7 months and every appointment has been with someone new. I’ve only seen the same doctor (Chioma) TWICE. After the anatomy scan, they stop checking on baby and do the bare minimum (Doppler). They do not respond to messages & when they do, the responses seem snarky (April specifically). Constantly OVERBOOKED with hours waiting between sonograms (the 3 you will get your entire pregnancy if you’re lucky)… The Sono Tech (Svitlana Kupchynska) is extremely cold and condescending (let’s add lazy). I asked for a 3D scan being that I won’t be able to see baby again after my last one & she barely attempted a decent scan. Left with 1 photo of baby. Concierge anytime you call before 10AM is often NASTY with attitude & talk to you as though you’re bothering them or that they know better than you do. NYU has definitely fallen from grace. These doctors do not care about your health or baby’s wellbeing. They are not attentive, it’s almost reminiscent of a slaughter house. Everyone is rushed in & rushed out.
UPDATE: After weeks of complaining about pain that went ignored by Dr. Kim, they’re advice was to go to the ER instead of trying to see me in office for what may be a life threatening complication. THEY DO NOT CARE ABOUT THEIR PATIENTS. They make CLAIMS that you can schedule your appointment online for whatever reason & when you do so, they IMMEDIATELY CANCEL & Tell you that you must be approved by a doctor for a visit. Please shut this place down.
UPDATE 2: After practically forcing them to give a proper ultrasound after lack of fetal movement, the Ultrasound was NEVER looked over. I have ZERO notes on the status of my baby as of my last appointment with Ramkrishna Sharma, MD, MPH, (someone new, again) Terrible bedside manner & extremely dismissive, had a rebuttal for ANYTHING I said. Looked further into my file at NYU to notice incorrect medical history from YEARS ago 😵💫 I genuinely hate this place. PLEASE AVOID IF YOU ARE PREGNANT