The staff was very kind and I had a great experience. I came here to talk about Nurse Iris, because never in my life I was treated so well by a healthcare professional. She was so kind and attentive, made me feel very comfortable. Five stars to her!
HK
Harry K
Jan 17, 2026
5.0
Had my first appointment with Dr. Thornberg after years of struggling to find a PCP and I couldn’t be happier! So kind and easy to talk to, didn’t know they even made Doctors in this variety. 10/10!
GL
Gio LaRoc
Nov 8, 2025
5.0
I just completed my sleep study on the 2nd floor in the sleep lab and Carlos was amazing. This was my first time so I was very nervous but he walked me through and explained everything to me. Carlos was very patient with all my needs and tried to ensure I was as comfortable as possible. He has excellent bedside manner. Thank You Carlos. We need more people like you.
DC
Dee Can
Oct 30, 2025
4.0
The doctors are nice. The front desk definitely needs to be switched up. This lady Tamara at the front was unnecessarily rude and the guy next to her as well. They appeared bothered just because I asked where the bathroom was. I’ve been to different NYU clinics and have never experienced that level of rudeness. Phlebotomist had an attitude as well.
AA
Artur A
May 1, 2017
5.0
Very friendly personnel. I've done my sleep test there, actually slept better than at home :) Thank you.
Frequently Asked Questions About NYU Langone Ambulatory Care Chelsea
How do I make an appointment at NYU Langone Ambulatory Care Chelsea?
You can schedule by calling the Chelsea office at 646-660-9999, by using the Find a Doctor & Schedule tools on the NYU Langone website, or via your NYU Langone Health MyChart account (online or in the NYU Langone Health mobile app).
What information should I have available when I schedule an appointment?
When scheduling please be ready to provide the patient’s full name, date of birth, address, a brief reason for the visit, phone numbers, and your insurance information (bring your insurance card to the appointment).
What should I bring to my appointment?
Bring copies of pertinent medical records (doctors’ notes, lab and imaging results or films when available), your insurance card, a photo ID, and any referral or precertification information if applicable. If you completed patient forms in advance, please bring them as well.
Can I have a video visit instead of an in‑office visit?
Yes. Many NYU Langone providers offer video visits. You can schedule a video visit online, through MyChart, via the NYU Langone Health app, or by calling your doctor’s office. Note that video visits are subject to state licensure rules and insurance coverage—confirm availability when scheduling.
How do I check in for my appointment?
NYU Langone offers Amazon One for fast check‑in (optional). You can enroll in Amazon One from the NYU Langone Health app and then follow on‑screen instructions when you arrive. If you prefer not to enroll, front‑desk staff will assist you with check‑in.
How do I schedule imaging or diagnostic tests?
Schedule imaging appointments through the NYU Langone website or MyChart; imaging scheduling pages list preparation instructions. Some imaging exams may require insurance preauthorization—if authorization isn’t received in time, the exam may be rescheduled. For imaging billing/authorization questions call the imaging preauthorization number listed on the imaging page.
What is Virtual Urgent Care and when can I use it?
Virtual Urgent Care offers video visits with board‑certified clinicians for many minor acute conditions and is available in participating states. You can schedule a Virtual Urgent Care visit online; coverage and hours vary by service—confirm eligibility and coverage when scheduling.
How can I view my test results or request medical records?
You can view recent test results, medical records, medications, and immunizations in your NYU Langone Health MyChart account. To request copies of records or older results, contact your doctor’s office and complete the required release forms.
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