Northwell Health Physician Partners Endocrinology at East 59th Street

Reviews

• CA

  Cristal Abreu

  Feb 27, 2026
  3.0
  Hace tiempo me atiendo en este lugar, tanto medicos como en fermeras y mas empleados son muy amables, PERO en recepción una señora de servicio al cliente fue muy grosera conmigo por no hablar bien en ingles y luego me grito desde su silla porque me sonó el movil y tumbe el sonido de inmediato porque olvide ponerlo en vibradory como quiera me grito fuerte que usará audífonos, amablemente le dije gracias y sonreí pero de igual forma seguía molesta aunque avían más personas mirando videos en volumen y eso fue solo a mi, aparte de que no quiso atenderme al final y espero por alguien mas, siempre dije si no deseas tratar con personas no trabajes y menos servicio al cliente. Por cierto la única hispana era yo!!! Y su molestia era conmigo y ya van 2 veces
• SK

  Stephen Kruft

  Dec 9, 2025
  1.0
  I have had extreme trouble having a simple, routine prescription renewed. Messages went back and forth several times with the useless pharmacy insisting for weeks that it had reached out three times and heard nothing. I was left in the middle, wasting my time, when this should have been between Northwell and the pharmacy. Finally today it was fixed. This indicates that both had insufficient regard for the patient, who comes first and needed the medication. A "zero" rating for Northwell.
• SN

  Sean Naiman

  Sep 26, 2025
  5.0
  Dr. Lucy Shi and staff were amazing. I came in with a nose fracture several months ango and wanted a second opinion on getting it re-adjusted. They quickly squeezed me in for an appointment and were very quick with the procedure, and now my nose is back to normal! The staff was very pleasant and friendly all throughout the office. I wanted to take the chance to shout out this office— Dr. Shi, Matthew (nurse), and the front desk were wonderful people (Zoe, Ashley, and Darianna). Keep up the good work!
• YH

  Yolande Hernandez

  Nov 6, 2023
  5.0
  Dr Cusano is a wonderful Doctor I am so glad to have found her
• KB

  Katt Bello

  Jun 8, 2023
  1.0
  Absolutely horrible service. Trying to get in contact with these “professionals” is like finding a needle in a haystack. My elderly mother has been calling multiple times a day to schedule an appointment and no one returns her calls. I don’t understand how this business is still running. Looks like someone needs to be reported to the BBB.