The communication is exceptionally poor, and there was a noticeable absence of empathy during the scheduling process, as well as a general lack of care.
MW
Maggie Williams
May 26, 2020
I mean I agree with everyone's write-up here. It's not well run, the staff is kind of rude and they seem to try and make an already stressful time in your life slightly more stressful. They are frequently late, (I am usually slightly early) - even if you are the first appointment of the day.
They also do not upload anything into MyChart which is unlike the rest of NYU.
Overall I had a hard time getting anyone to talk to me about my results. I understand that we all get stressed out but it was really bizarre, no one wanted to call or discuss anything with me. When I asked if they could staff was like shocked that a patient would be interested in this.
Overall its not great. I think there are just better options in the city. You don't need to sacrifice on care quality and go here.
PP
Padmapriya M Subramanian (Priya)
Jul 29, 2019
Had an amazing experience here at NYU . Nothing to crib about all through my pregnancy
LM
Lori Ruggiero Moclair
Oct 17, 2017
Would give zero stars if possible.
Horrible office. Horrible staff. I was 20 minutes late because of insane NYC traffic. My husband was on time and filled out all of the paperwork waiting for me. they refused to see me.
To all women with high risk pregnancies. Do yourself a favor and do not deal with these people because you will not find a stress free experience.
They are rude and have no concept of patient care.
I endured them during my first pregnancy. Toward the end of my pregnancy, I had an unfortunate situation occur with regard to insurance. I was treated like crap, even though I had previously taken care of everything.
Called in to get an appointment for my second pregnancy which was a surprise to my husband and I. They refused to take me, because by the time I can get an appointment, I would be 16 weeks pregnant. First they said they can't take past 16 weeks, then changed it to 14 weeks. Time for a new place.