Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
423 reviews
5 stars
373
4 stars5
3 stars
8
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Chris and Eileen for their exceptional service.
Staff Competence
While some reviews highlighted knowledgeable and professional staff, others pointed out issues with untrained personnel and poor service quality.
Billing Issues
Several customers reported problems with billing practices, including overcharging and lack of clarity regarding insurance coverage.
Overall Experience
The overall experience varied significantly, with many customers expressing satisfaction with their visits, while others reported frustration and dissatisfaction with service and product availability.
Doctor Quality
The optometrists received positive feedback for their thoroughness and professionalism, particularly Dr. Yusupova and Dr. Ettinger.
- MCMaria CasoNov 16, 20255.0Eileen the manager is amazing and so helpful. Adore her and the shop. Can’t get better. Live her…..bonus time!!!
- DZDaniela ZLNov 7, 20251.0Personnel was super nice. Great experience. Very careful eye exam. BUT, you are being defintely ripped off. Exact same lenses for Ray Band Meta glasses (same materials, same finishings, same prescription) pre-insurance price is twice when compared to Ray Ban’s physical store and also twice when compared to LenseCrafters online. I even thought there had to be a mistake. So if you want to be ripped off go there, or go to the Hudson Yards Ray Ban store and get same product for half the price.
- BBBen BNov 3, 20255.0Eileen and Dr. Yusupova are the best! Everyone here is extremely helpful, professional and friendly.
- DHDavid HowardOct 3, 20255.0Dr Ettinger and team are helpful and provided excellent recommendations on prescription type and glasses.
- RLRob LawrenceSep 23, 20251.0I strongly urge you to think twice before doing business with this particular LensCrafters location. Frequent turnover and untrained staff. I was overcharged $168 for an eye exam and had to pay out-of-pocket because the salesperson did not thoroughly check my insurance before the exam. Instead of informing me that my plan renewal date was only a few weeks away (which would have covered the full exam), I was hit with surprise charges at the end and forced to pay. Obviously, if I was told UPFRONT about the issue, I would have waited a few weeks to have the exam done then. I would not have proceeded. I even asked at the beginning if the insurance was all set and was told yes. Only to later to be hit with a BIG bill and have to pay the full amount. Don’t take chances. Go elsewhere and save yourself the problems and hassle of dealing with this LensCrafters location. It’s not worth it and will cost you far more than expected.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions like Transitions® and blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, Versace, and Dolce & Gabbana. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters Optique?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Optique?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam online for LensCrafters Optique?
Yes, you can schedule your eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5116&storeId=10851.
What payment methods are accepted at LensCrafters Optique?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are the facilities at LensCrafters Optique wheelchair accessible?
Yes, LensCrafters Optique has a wheelchair accessible entrance.
Are there nearby places I can visit before or after my appointment at LensCrafters Optique?
Yes, nearby you can visit Pro-Pro Nail & SPA for nail and skin care services, Taksim Restaurant for Turkish cuisine, and Ava Sushi for Asian dishes, making it convenient to enjoy some self-care or a meal around your eye care visit.
Where can I find banking services near LensCrafters Optique?
M&T Bank is located nearby, providing easy access to banking and financial services while you visit LensCrafters.
Is there public accommodation or lodging near LensCrafters Optique?
Yes, Sutton Place Suites hotel is nearby, offering convenient lodging options if you're visiting the area for an extended time or need accommodations.
Can I combine a visit to LensCrafters Optique with antique shopping in the area?
Absolutely, there are multiple antique stores nearby such as Nelson & Nelson Antiques, Solomon Treasure, Palmyra Heritage Gallery, and Robert Lloyd, perfect for exploring vintage items before or after your eye care appointment.