Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
857 reviews
5 stars
812
4 stars9
3 stars3
2 stars10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of employees like Sergio and Raudo.
Repair Efficiency
The business is noted for its quick and efficient repair services, with many customers reporting fast turnaround times for adjustments and fixes.
Mixed Experiences
While many reviews are positive, there are some complaints regarding delays and issues with lens fitting, indicating inconsistency in service quality.
Complimentary Services
Several customers appreciated the free adjustments and repairs offered, enhancing their overall experience.
Professionalism
Most reviews highlight the professionalism and expertise of the staff, although a few customers reported unsatisfactory experiences related to scheduling and service delays.
- HHHNov 15, 20255.0Jasmine and her team are great, every employee provides truly exceptional customer care (shout out to Lyanna). The doctors are equally as awesome. Dr. Ji is kind, thoughtful, and answers every question in full. Been coming here for years and never had a bad experience.
- DADavid AshNov 15, 20255.0The greatest of staff that over accommodated my small requests but this is my forever spot to shop for glasses going forward.
- FQFaisal QureshiNov 13, 20255.0I had my glasses break late in the day, and Raudo fixed it quickly and efficiently, when no other stores around we’re open. Thank you so so so much!!!
- ESElaine SchechterOct 30, 20255.0I had a great experience at this LensCrafters, where I got excellent personal attention throughout, from the refraction through the finished product. Jasmine, in particular, is extremely skilled in taking the highly accurate measurements, including pupillary distance, that are essential for properly fitting progressive lenses. She really wants the best for each customer, and when I was there, a lady arrived who had come from way uptown, specifically to consult with Jasmine. For those reasons, I was happy that I had chosen this location. Highly recommend.
- VMVeronica MOct 24, 20251.0I'm honestly not thrilled with the experience I had at LensCrafters this week. I brought in a really nice, brand-new pair of Tom Ford frames and asked to have lenses put in, and even though they carry Tom Ford, it took a week to have the lenses made. They charged me over $400 for the lenses, and added insurance that I did not ask for. Nobody mentioned it to me until they saw me scrutinizing the receipt, and I had to do a separate transaction to "return" the insurance. When I finally picked up the glasses a week later, the right lens fell out after I'd only been wearing them for about an hour. When I looked more closely at it to fix it, I noticed that little gold screw in the frame had been dinged and stripped. Since the frame was brand new when I brought it in, I knew the damage had occurred when they put the lens in. Shortly after that, the tortoise inlay along the edge started to peel off as well. They must have known that the frame was damaged, but nobody mentioned anything to me, and it seemed like they were hoping that I wouldn't notice their mistakes rather than being honest with me about what happened. I have a 3-month-old baby so I don't have time to bring them back and wait another week for new lenses, so I made do by fixing them myself with Jeweler's glue, but I'm very disappointed given how expensive the lenses were.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters Optique?
LensCrafters Optique accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the operating hours of LensCrafters Optique?
LensCrafters Optique is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule an eye exam online through their quick link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2742&storeId=10851.
What payment options are available at LensCrafters Optique?
LensCrafters Optique accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters Optique offer in-store pickup for purchases?
Yes, LensCrafters Optique offers in-store pickup services.
What brands of eyewear can I find at LensCrafters Optique?
You can find designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue at LensCrafters Optique.
Are there any wheelchair accessible entrances at LensCrafters Optique?
Yes, LensCrafters Optique has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby dining options are available around LensCrafters Optique?
Nearby dining options include Umami Shoppu (sushi), Pasta Flyer (Italian), Bagel Buffet, GustOrganics (vegan), Chipotle Mexican Grill, SaladHub (vegetarian), Meatball Obsession (Italian), and big bowl noodle (Chinese). These are great places to visit before or after your eye care appointment.
What health and medical facilities are near LensCrafters Optique?
Nearby medical facilities include Southern Manhattan Dialysis Center, Fresenius Kidney Care Southern Manhattan Dialysis Center, New York Doctors Walk-In Urgent Care, and Doctors of Optometry at 510 Sixth Avenue. These may be useful for additional health services in the area.
Are there other eyewear stores near LensCrafters Optique?
Yes, nearby eyewear stores include Sunglass Hut and another LensCrafters location, offering additional options for eyeglasses and sunglasses.