Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,016 reviews
5 stars
949
4 stars13
3 stars10
2 stars5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ifeoma received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Quick Repairs
Many customers praised the quick and efficient repair services provided, often completed within minutes and at no charge.
Professional Staff
Overall, the staff was noted for being knowledgeable, courteous, and attentive, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were some complaints regarding insurance issues and a perceived lack of care from certain staff members.
- DCDiquone Claxton6 days ago5.0⭐️⭐️⭐️⭐️⭐️ I had my eye appointment this past Sunday, and honestly, it was one of the best experiences I’ve had in years. The staff was incredibly kind, welcoming, and attentive from start to finish. Everyone was smiling, respectful of my time, and genuinely focused on making sure I felt taken care of. I never felt rushed or pressured to make a purchase, and all of my questions were answered thoroughly. My eye doctor made the experience especially great. For the first time, I felt like the appointment was truly collaborative. He listened to my concerns and goals, took my feedback seriously, and worked with me to find the best prescription for what I actually needed. It never felt forced or one-sided. Overall, an easy five-star experience. I’ll definitely be returning to this location for all future appointments.
- NSNatlen SillatoDec 26, 20255.0Ifeoma warmly assisted me at this store as my glasses needed some attention while on vacation from Australia. Most helpful, polite & professional. Many thanks. 🇦🇺
- AKA KanerDec 23, 20255.0Ifeoma is absolutely amazing, she took care of everything I needed, and I ended up buying 2 glasses instead of one. She is very friendly and genuinely cares. Dr Hamza is also amazing!
- FMFabio MassellaniDec 15, 20255.0Exceptional customer service by Ifeoma who fixed my prescription glasses very rapidly and effectively
- DDDrKimNov 29, 20251.0The doctor was clinically thorough and attentive, but Bryant maintained a consistently condescending and commercially oriented manner throughout the visit. When I requested a copy of my medical note to be emailed, the doctor told me to ask the associate. The associate then told me, “That’s not how it works — it must go through a third party.” When I asked the doctor again, she said it was “because of HIPAA.” I explained that, as the patient, I was requesting my own medical documentation, and there is no legal basis for requiring third-party approval. Their responses reflected misinformation about HIPAA and created unnecessary barriers to my access to my own records. In addition, there was a Black Friday sale on frames, which I asked about because the discount was not applied to my item. The lady at the front desk had previously explained that all frames — except Prada and two other premium brands — were 50% off. However, Bryant told me the discount “doesn’t apply when using insurance” and began lecturing me that “it’s more economical to choose the insurance benefit.” This contradicts what I was told initially and felt dismissive and commercial rather than patient-centered. I was simply trying to understand pricing, yet the response I received was condescending and inconsistent with the information I had been given
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands such as Ray-Ban, Oakley, Prada, and Versace.
Which vision insurance plans are accepted at LensCrafters Optique?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule an eye exam online via the LensCrafters scheduling link provided on their website or visit https://www.lenscrafters.com/ScheduleExamView with their store number 2756 and store ID 10851.
What are the store hours for LensCrafters Optique?
LensCrafters Optique is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters Optique offer contact lens fittings?
Yes, contact lens exams and fittings are available, which include detailed measurements to ensure the best fit. Note that there is an additional fee for contact lens fittings and evaluations.
Are there any nearby public transportation options to LensCrafters Optique?
Yes, the MTA Bus lines M5, M7, and M20 stop at Central Park South - Columbus Circle (Downtown), which is close to LensCrafters, making it convenient for customers to access the store via public transit.
What other optometry services are available near LensCrafters Optique?
Nearby, you can find Doctors of Optometry at Broadway At Columbus Circle, offering complementary optometry services which can be helpful if you need additional eye care or consultation.
Are there convenient dining options near LensCrafters Optique?
Yes, nearby dining options include Le Pain Quotidien, a bakery and coffee shop, and Marea, an Italian seafood restaurant, where customers can enjoy a meal or coffee before or after their eye care visit.
What forms of payment are accepted at LensCrafters Optique?
LensCrafters accepts various payment options including American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, cash, and checks.
Does LensCrafters Optique provide options for prescription wearable technology?
Yes, LensCrafters offers prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.