Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
747 reviews
5 stars
657
4 stars
21
3 stars3
2 stars10
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of individuals who provided exceptional service.
Repair Services
Customers appreciated the quick and free repairs for glasses, often highlighting the efficiency and kindness of the staff during these interactions.
Billing Issues
Several reviews mentioned complications with billing and insurance, indicating dissatisfaction with how these matters were handled.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service and long wait times, suggesting inconsistency in the overall experience.
- LTLisa TamesDec 22, 20255.0The staff was extremely helpful and professional. They were able to provide opinions on what glasses looked best.
- QMQuinn MossDec 15, 20255.0Thank you to Kate for a quick and effective glasses adjustment!! I’ll definitely be returning to this location in the future.
- DDDasha D-CDec 7, 20255.0Came in with very bent glasses and they saw me immediately and fixed my glasses free of charge! Will definitely be coming back here
- TTTanya TDec 5, 20255.0I came here for my eye exam and contact follow-ups. I had a few complications with my billing and insurance benefits, but the team here has been the most helpful and patient group of folks ever! Dr. Broder is one of the best doctors I’ve had the chance of visiting. Would highly recommend this location for its great customer service.
- JEJerry ElengicalDec 1, 20255.0So helpful and polite. They fixed my lenses and cleaned them without any charge.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 2770 Broadway?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at the LensCrafters location on Broadway?
You can schedule your eye exam online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5108&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for eyewear and related products.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
What nearby places can I visit before or after my appointment at LensCrafters on Broadway?
You can visit nearby places like Straus Park, an enjoyable landmark and park; Garden of Eden Marketplace, a grocery store and restaurant; or the AT&T Store for mobile accessories.
Are there any nearby healthcare providers near LensCrafters for additional eye care needs?
Yes, Doctors of Optometry located at 2770 Broadway is nearby, providing additional optometry and health medical services.
Can I combine a visit to LensCrafters with dining or entertainment options nearby?
Absolutely. After your appointment, you can enjoy dining at places like KFC, Macchina (Italian restaurant), or Traviata Pizza II. For entertainment, visit GameStop or explore local art at Upper West Skates.