LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Kavithe, Andrew, and Iliana for their exceptional service.
Repair and Adjustments
Customers appreciated quick and free repairs for glasses, with several positive mentions of staff fixing issues promptly and efficiently.
Order Fulfillment Issues
Some customers reported significant delays and miscommunication regarding their orders, particularly with shipping and fulfillment, leading to frustration.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff and issues with insurance handling.
MN
mary nunez
1 day ago
5.0
Amazing time with Dayan, he was super professional helping me choosing and with my progressive glasses. Very attentive, and speaks Spanish. Thank you
NL
Noor Louzi
5 days ago
5.0
I came in to have my glasses fixed. Dayan helped me fix them and the process was very smooth and quick. He was very kind. I would love to be back to get an eye test and new glasses!
DK
Dario Komsic
5 days ago
5.0
What an amazing service! I stopped by to have my sunglasses „services“ due to them getting bent in my bag and they were unwearable.
The amazing employee that helped me out was sooo kind and helpful. They fixed my glasses up for free, I was so grateful I actually wanted to buy another pair as well as a thank you, but they didnt have any models that would fit my huge head haha
Next time I am here I am definitely stopping buy and buying myself new sunglasses.
Great service, the place is really neat and the employees are really helpful! If Keep up the good work, and thank you Daria!
PO
Paul Ortega
Feb 25, 2026
5.0
Great experience with Dayan at LensCrafters! He was friendly, professional, and quickly repaired my glasses. Clear communication, genuine care, and excellent service. Highly recommend working with him!
AB
Alex B
Jan 31, 2026
5.0
My glasses were mangled and unaligned and I brought them to LensCrafters downtown, a location near to where I work. It was a sight (pun intended) to see Andrew confidently and excitedly work on them like a first-class chef in a brand new kitchen. True, he started off by giving a disclaimer that the store offers no warranty, though that was likely said in jest as it was clear the spectacles were in the hands of a master, an artist, a craftsman.
That last syllable is worth a new paragraph, as when I asked him how much I owed, he said, "nothing." This man was satisfied with a much more valuable commodity: Pride in his work and the appreciation of a customer.
To the flunky in "Management" reading this and discerning that no money was transacted, consider that I am much more likely to buy from you in the future based on this experience.
Thank you, Andrew. Well done.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 60 Broad St offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and offers a wide range of designer eyewear brands.
What are the store hours for the LensCrafters location at 60 Broad St, New York?
The store is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters at 60 Broad St provides in-store pickup options for customers.
How can I schedule an eye exam at LensCrafters in New York?
You can schedule an eye exam online through LensCrafters' scheduling link specific to the 60 Broad St location.
What designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What forms of payment does LensCrafters accept?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Are there any notable places near LensCrafters at 60 Broad St that I can visit?
Near LensCrafters, you can visit New York County Passport for government services, enjoy a meal or coffee at Pret A Manger, or explore marketing agencies like Beck & Stone and IMRE.
How can I find LensCrafters easily using nearby public services?
You can use nearby landmarks such as the New York County Passport office or grab a coffee at Pret A Manger to help locate LensCrafters at 60 Broad St.
Are there any places near LensCrafters that can assist with transportation or other services?
Yes, the NYC Taxi and Limousine Commission is nearby, which might help with local transportation needs before or after your visit.
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