Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
966 reviews
5 stars
866
4 stars
23
3 stars5
2 stars10
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Alim, Sergio, and Dr. Liu.
Mixed Experiences
While some reviews highlighted excellent service, others reported negative experiences with staff being rude or unhelpful, particularly during sales interactions.
Product Availability
Several customers expressed frustration with delays in receiving glasses and issues with stock availability, leading to dissatisfaction.
Professionalism
The professionalism of the optometrists received mixed feedback, with some customers appreciating thorough exams while others reported concerns about accuracy and communication.
- QQQDec 26, 20255.0Great experience! Warm and knowledgeable staff. Fast, no upselling or gimmicks, but takes the time to understand your needs and gives you want you need and want. Really wonderful doctor who is kind, patient and warm. Will definitely make this my designated location.
- CMColleen MurdockDec 23, 20255.0The best!
- GSGavin StarkDec 11, 20255.0I went to this location because my frame broke (at the nose bridge) during a visit to NYC. The optometrist was very friendly and even helped us before his shift starting. He was able to find a frame to swap my lenses into and trimmed the lenses to fit better. I was able to leave with a new frame and restored vision. The entire staff was attentive and helpful. Saved our trip!
- JCJonathan CDec 11, 20255.0My first time at this location and everyone was extremely helpful, polite, and professional.
- CCCarterDec 3, 20252.0Zero Engagement = Zero Sales - The Art of Losing a Customer- I came to LensCrafters with my prescription in hand, ready to buy two pairs of glasses. I left with nothing. Two employees stood at the register discussing their Uber plans and whether one of them seemed "high maintenance." I had to interrupt them to say I wanted to buy glasses. Barely acknowledged. I returned with three frames in hand, asking for help since these would be my first trifocals. I got a disinterested smile telling me to look around. On my third trip to the counter (same three pair in hand), another customer was expressing frustration about being upsold an expensive anti-smudge coating that didn't work. The employees stared at her blankly and told her there was nothing they could do - she should have complained before leaving the store. She left visibly distressed. That was all I needed to see. Not one frame looked good after that, but honestly, you could not give me something that came from such a negative experience and energy. Sales is about showing even the smallest interest in your customer. LensCrafters Upper East showed none. My wallet was wide open. They chose not to bother.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at 1430 3rd Ave, New York?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters offers contact lens exams and fittings, which include detailed measurements to find the right contacts for you. An additional fee applies for this service.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule your eye exam appointment online through the LensCrafters website using the provided scheduling link.
Are there nearby optometry services close to LensCrafters at 81st and 3rd?
Yes, the Doctors of Optometry - 81st And 3rd is located nearby and offers optometry services to complement your eye care needs.
What dining options are available near LensCrafters at 1430 3rd Ave?
Nearby dining includes Emmy Squared Pizza, Pizza Beach, Antonucci Cafe, and Gobo vegan restaurant, perfect for a meal before or after your visit to LensCrafters.
Are there fitness centers near LensCrafters where I can work out?
Yes, Crunch Fitness and Danny's Gym are nearby gyms offering fitness and yoga classes to support your active lifestyle.
What payment options does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Visa, Mastercard, Discover, Cash, Check, Apple Pay, and Android Pay.