Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
2,021 reviews
5 stars
1,926
4 stars21
3 stars11
2 stars11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Expertise
Customers appreciate the thoroughness and professionalism of the eye exams and the knowledgeable assistance in selecting frames and lenses.
Quick Repairs
Many reviews mention the quick and complimentary repairs for glasses, with staff often fixing issues on the spot.
Mixed Experiences
While most feedback is positive, there are a few reports of poor customer service, particularly regarding pricing transparency and handling of inquiries.
- MUMaya UngarJan 6, 20265.0I went here for an eye exam and it was really easy and wonderful. They were up front about the costs which was very appreciated, really fast and efficient. After years of having bad appointments in the city, I have finally found an optometrist I like. Thank you Celine and Dr. Johnson!
- MRMaximilian RauschDec 30, 20255.0Great store and helpful associates!
- RDRodolfo DelgadoDec 27, 20254.0Never again! I went there with my frames from Oakley, looking to get prescription on my sunglasses. I asked them to keep the tint the same: color torch. In the pic, you’ll see the original glass as hot orange, vs their work which is purple/green. I went to the store to verify they had not made a mistake. They said they’d look into it, and just sent them back to me via delivery a day later with the mistake on them. I will go within the next few days (again) to make sure I get what I paid for, as they charge over $400 for the prescription! But wanted to let you know. If you’re considering them for your optical needs, BEWARE. EDIT: update! I changed from the previous 2 stars rating to 4. They called me immediately after I posted the review (were super nice) and I’m going there tomorrow to fix this. I’ll change from 4 to 5 stars ⭐️ when all is fixed. Thanks!
- TRTom RDec 23, 20255.0Experience was very professional and Gavi was very helpful and patience with me as I had to take a work call in the middle of my exam
- SSSiriusDec 14, 20255.0Gavi is very helpful, professional and patient with clients m. You won’t go wrong with her. She is the best.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters on weekdays and weekends?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam online via the LensCrafters scheduling link provided.
What forms of payment does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair access available at LensCrafters?
Yes, LensCrafters has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at LensCrafters at 6 E 23rd St?
Nearby places include Doctors of Optometry - East 23rd At Broadway, Made Man Barbershop NYC Flatiron, TD Bank, FedEx Office Print & Ship Center, and several restaurants like Benvenuto Cafe, Gumption Coffee, and Harlem Shake which you might want to visit before or after your appointment.
How can the nearby Mta 23St Subway Station Q/R help me reach LensCrafters?
The nearby Mta 23St Subway Station Q/R provides convenient public transportation access to LensCrafters at 6 E 23rd St, making it easy for customers to reach the store using the subway system.
Are there any nearby services or businesses you recommend for a complete visit experience around LensCrafters?
Yes, besides LensCrafters, you can visit local services such as Dr Trang Ha for medical needs, the Made Man Barbershop for grooming, or stop by TD Bank for banking services all within walking distance.