LensCrafters

4.8
902 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1166 B Avenue Of Americas, New York, NY
10036, United States

Hours

Reviews

4.8
902 reviews
5 stars
838
4 stars
11
3 stars
6
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Filgia and Roger received numerous commendations for their exceptional service, being described as kind, attentive, and professional.

Customer Experience

Many customers reported positive experiences, highlighting the friendly atmosphere and quick service, although some noted instances of unprofessional behavior from certain staff.

Repair Services

The store is praised for its efficient repair services, with many customers appreciating quick fixes and complimentary adjustments.

Communication Issues

A few customers expressed frustration with communication regarding policies and service expectations, particularly concerning refunds and optometrist availability.

Product Selection

Customers appreciated the wide selection of trendy frames available at the location.
  • KL
    Karen Leeds
    Oct 22, 2025
    5.0
    I LOVE Filgia!!!!!!! She is skilled, attentive to detail and kind. She consistently followed up when my glasses kept being delayed, and made sure all was done properly once the lab finally said the frames had been broken and I would have to come back and choose another pair. Everyone in this location is helpful and positive. I have been coming here for 20 years, and the staff is always professional, personable and good at what they do.
  • DM
    Daniel Mitchell
    Oct 14, 2025
    5.0
    Please give a special recognition to the Sales Agent Filigia. She greeted me with a bright smile the moment I walked in the door, then she walked me through the process of purchasing my 1st pair of prescription glasses. Filigia and this Lens Crafters location at 1166 6th Av in Manhattan exceeded my expectations. I highly recommend this store!
  • KH
    Kyle H
    Oct 11, 2025
    5.0
    It's always a pleasure coming to this lenscrafters. Shout out to Roger and his excellent service!
  • TD
    Tatia Dzaptashvili
    Oct 4, 2025
    5.0
    Great service and quick turnaround. Roger fixed my sunglasses perfectly and was friendly and helpful throughout!
  • HP
    Haley Parker
    Oct 3, 2025
    5.0
    Filgia helped me with fixing my glasses! She was so sweet and very quick. I’m so glad I came to this location.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.