LensCrafters

4.8
913 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1166 B Avenue Of Americas, New York, NY
10036, United States

Hours

Reviews

4.8
913 reviews
5 stars
848
4 stars
11
3 stars
6
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Roger and Filgia, for their helpfulness, professionalism, and kindness.

Repair Services

The store received positive feedback for quick and effective repairs, with many customers noting complimentary services.

Mixed Experiences

While many reviews were positive, some customers reported dissatisfaction with service quality and communication issues.

Staff Recognition

Specific staff members, especially Roger and Filgia, were frequently highlighted for their exceptional service.
  • MG
    Mike Gallardo
    1 day ago
    5.0
    Had a great experience at the LensCrafters on Avenue of America. Filgia helped me with a quote with both transitions and also regular lenses. I didn't have my health card on me at the time so I came back two days later and was in and out in under 5mintues. It was great!
  • SK
    Suzanne Kimble
    Jan 4, 2026
    5.0
    Fixed side piece of glasses quickly and did a nice job, thank you!
  • CC
    Caroline Cardoso Medeiros Chaves
    Dec 14, 2025
    5.0
    Roger was very helpful fixing my glasses. Thank you so much!
  • VG
    Vincent Guanter
    Dec 14, 2025
    1.0
    The services at this location declined. I used to change only the lenses and they will order the new one without me leaving my current glasses. They don’t have anymore a lab so you have to give them your current pair. It took them more than 2w to get the new order. I didn’t receive any message and I was waiting, waiting to get any news. I stop by the store and they received it one week ago. Also the new pair was not fitting correctly and the sales person was not able to do anything. They need their specialist in Store to do it. So again it will be another trip. Avoid Lenscrafter’s location if they don’t have a lab!
  • JJ
    Jcms777
    Dec 4, 2025
    5.0
    LensCrafters located at 1166 6th Ave. I must say that Leo and Roger were extremely helpful and professional. No hard sell here. They allow you to make your own decisions. Came in to get PD measured and Roger assisted me. Go visit.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.