Brand Certified
LensCrafters
4.8(1302 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
777 3rd Ave, New York, NY
10017-1406, United States
Certified by LensCrafters • Mar 01, 2026
(212) 527-2363
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/ny/new-york/777-3rd-ave.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.8
1,302 reviews
5 stars
1,229
4 stars
27
3 stars3
2 stars7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and accommodating, with many customers highlighting specific associates for their exceptional service.
Prescription Issues
Several customers reported problems with incorrect prescriptions and lack of support when addressing these issues, leading to dissatisfaction.
Efficiency
Many reviews commend the quick service and efficiency in handling adjustments and repairs, with several customers noting fast turnaround times.
Professionalism
While many staff members are noted for their professionalism, there are instances of unprofessional behavior that detracted from the overall experience.
Communication
Customers expressed concerns about poor communication regarding orders and insurance, leading to frustration and confusion.
- EHEduardo H1 day ago1.0They issued an incorrect prescription and contacts and then wanted to charge me twice ($400) for their correction. Their customer service (both doctor and sales) hung up when on the phone.
- JAJahangir AlamFeb 20, 20265.0They are very helpful and nice. Everyone is very respectful and communicative. Even the doctor’s office is very nice. Everyone is very patient and helped me a lot through the process. Would definitely come back!!
- NBNicole B.Feb 19, 20261.0Do NOT get your glasses from here. Paid hundreds of dollars for my glasses and used my eye insurance to never receive the glasses. LensCrafters is supposed to call you when your glasses come in and I have not been contacted in over TWO MONTHS since ordering. I am contacting my insurance company to ensure that LensCrafters pays them back since I never received them and had no choice but to open a dispute with my credit card company. Now I am without glasses. Do NOT go here.
- LCLisheng CaiFeb 16, 20261.0I had my eye exam done at LensCrafters, and the prescription I received was incorrect. After using glasses made from that prescription, I experienced headaches and dizziness. When I returned to report the issue, I was told there would be no refund, no escalation, and no assistance because I did not purchase the glasses at this location. The only response was issuing a new prescription and dismissing the matter entirely. I was left to resolve the problem on my own with other optical stores and manufacturers. A prescription error caused real physical discomfort, yet there was zero accountability or patient support. Refusing to help simply because the glasses were purchased elsewhere is extremely disappointing and unprofessional.
- LCLaising ChoiFeb 16, 20261.0I had my eye exam done at LensCrafters with Dr. Maria Rodriguez. Unfortunately, the prescription I was given turned out to be incorrect. After wearing glasses made from this prescription, I experienced headaches and dizziness. When I returned to explain the issue, there was no real effort to recheck or properly address the problem. I was given a new prescription and then sent on my way, especially since I did not purchase the glasses at this location. I was left to deal with the glasses manufacturer and other optical stores on my own. I expected better follow-up and patient care, especially when a prescription error causes physical discomfort. This experience was disappointing.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the 777 3rd Ave location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters 777 3rd Ave?
Designer brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Tory Burch, and more.
What are the operating hours for LensCrafters at 777 3rd Ave?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for LensCrafters at 777 3rd Ave?
Yes, you can schedule your eye exam appointment online via the LensCrafters scheduling link provided on their website.
What payment methods are accepted at LensCrafters 777 3rd Ave?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the LensCrafters location at 777 3rd Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby dining options are close to LensCrafters at 777 3rd Ave?
Nearby dining options include Smith & Wollensky steakhouse and Wollensky's Grill, both excellent choices before or after your visit to LensCrafters.
Are there any nearby optometrists or eyewear shops near LensCrafters at 777 3rd Ave?
Yes, Starbase Optometry is a nearby optometrist and eyewear shop close to LensCrafters for additional eye care needs.
Where can I park when visiting LensCrafters at 777 3rd Ave?
You can use the nearby 777 3rd Ave Garage for convenient parking when visiting LensCrafters.
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