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LensCrafters

4.8
(1324 reviews)

Business Details

7 West 34th Street, New York, NY
10001, United States
(212) 967-4166

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7 West 34th Street, New York, NY
10001, United States

Hours

Reviews

4.8
1,324 reviews
5 stars
1,256
4 stars
18
3 stars
3
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Dr. Choi, Ramon, and Rachel.

Eye Exam Experience

Dr. Choi received numerous compliments for her thoroughness and ability to explain procedures clearly, making the eye exam process comfortable for patients.

Mixed Staff Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Appointment Issues

Several customers expressed frustration with appointment scheduling and wait times, particularly regarding late arrivals and communication about appointment policies.

Product Availability

Customers appreciated the variety of frames and lenses available, with many finding suitable options for their needs.
  • EK
    Eric Kuusisto
    5 days ago
    1.0
    Unable to perform comprehensive eye exams standard to optometrists. Wasted a week waiting for them to tell me they were unable to when I told them I was interested in the comprehensive eye exam but no glasses or contacts.
  • JS
    Jeff Dos Santos
    6 days ago
    5.0
    Rahma was amazing. She was patient and knowledgable. She is honest and gives great suggestions. I will be coming back. Great experience.
  • DD
    Dylan
    Feb 13, 2026
    5.0
    Dr. Choi and the technician were really great. Will be coming back in the future.
  • CS
    Christopher Stewart
    Feb 3, 2026
    5.0
    This was my first time getting an eye exam at Lens Crafters and it won’t be my last. I loved everything about the store, the team and overall experience and customer service which is rare nowadays. I loved the tech aspect of the exam as well and Dr. Choi was fabulous. I will definitely be back for other exams.
  • JC
    Jessica Cabanilla
    Feb 1, 2026
    5.0
    Dr. Choi was fantastic! She was very personable and explained everything that was happening in terms I could understand. This was the best eye exam I’ve had and I’ve been going yearly for the past 30 years! Ramon was also very helpful and efficient with my year supply of contacts purchase as well as my new Prada eyeglasses purchase. This will be my eye doctor going forward!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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