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Joan H. & Preston Robert Tisch Center at Essex Crossing

3.6
(74 reviews)

Business Details

171 Delancey Street, New York, NY
10002, United States
(929) 455-2600
https://nyulangone.org/locations/joan-h-preston-robert-tisch-center-at-essex-crossing

About

Outpatient Services
The Joan H. & Preston Robert Tisch Center at Essex Crossing is an NYU Langone outpatient care center located at 171 Delancey Street in Manhattan. The center houses multispecialty outpatient services and physician practices—providing specialties such as orthopedics (including foot & ankle), endocrinology, nephrology, rheumatology, physical medicine/rehabilitation, and diagnostic services—bringing NYU Langone ambulatory care and same‑day outpatient procedures to the Essex Crossing neighborhood.

Details

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Location

Joan H. & Preston Robert Tisch Center at Essex Crossing
171 Delancey Street, New York, NY
10002, United States

Hours

Reviews

3.6
74 reviews
5 stars
42
4 stars
5
3 stars
1
2 stars
4
1 star
22
  • WC
    Willie Casaigne
    Feb 5, 2026
    1.0
    terrible my wife was going to have two procedure done on the same day they gave her conflicting instructions to follow they changed her time at the last minute, without her okay. no one was able to help her. when she called they connected her to a number that just rang then disconnected.Very disappointing and unprofessional.
  • GS
    George S
    Jan 26, 2026
    5.0
    I was in NYU Essex crossing for medical services and I have to say and have to take my time to complement two receptionists for there outstanding communication, both receptionists work at your 171 Delancey Street office. I have been at the above location twice in the last few weeks. Yesmarlyn and Arleen are both exceptional Polite caring compassionate. My husband has Alzheimer’s/dementia and he get’s confused very fast and want to do everything by himself. The help he got and the patience these receptionist had for him was just incredible. I was take by there love and caring and doing there job with an heart. The two receptionists names are below Yesmarlyn and Arleen meet George at two different offices visits. The time they both took to listen to his slowness and what he wanted to say was something I haven’t experienced in as many facility I have been with George. Thank you so much. Please convey my appreciation to both of your receptions Yesmarlyn and Arleen. I’m not sure which one we meet first and which one was the second reception But both are exceptional staff members on your team.
  • BP
    brian peralta
    Jan 16, 2026
    1.0
    Worst experience ever receptionist are clueless on what do to get medical attention . No instructions would not recommend to come here . Very horrible experience they need to do better
  • LL
    Leah LES
    Jan 16, 2026
    1.0
    Dr Aggarwal is a competent, wonderful orthopedic practitioner. I'm really grateful that his office is one block away from my apartment. I have been seeing him regularly for injections until the time comes when I need a knee replacement. Here is why I gave the practice 1 star. I had a scheduled appt with Dr Aggarwal and was notified that I could get a sooner appointment for which I was grateful. I showed up this morning and palm-scanned and it said I had an appointment with a PA (nothing against PA's but I have had bad injections in the past which have rendered me unable to walk for 2 days). I went to the front desk and said, "I think there is a mistake, it says i have an appointment with a PA when i'm supposed to see Dr. Aggarwal" and she responded "Your're checked in". I was taken into the room checked in by an assistant and she informed me I was going to see a PA. I asked her "the PA is not going to do the injection, are they?" and she responded. "no". A PA then came in and informed me that Dr. Aggarwal was not in and his appointments were re-scheduled and she was surprised nobody called me to inform me. I would not have wasted my time or theirs. She informed me that Dr. Aggarwal would be in next friday Jan 23 and someone will call me to re-schedule my appointment for that day. We will see what happens. This whole visit was so unprofessional. I should have been called and asked if it was Ok to be scheduled for an injection with the PA. The front desk should have informed me that Dr. Aggarwal was not there. I should have been informed by the assistant that Dr. Aggarwal was not there and the PA would be the one giving me the injection. This facility needs to be re-trained.
  • TP
    Tito Promo
    Dec 6, 2025
    4.0
    I had to get a diagnostic test there since that's where one of my doctors does his procedures. I was very impressed with the cleanliness of the place, everything was neat. That's a huge plus for this facility and its staff. It's huge inside, think of it opposed to almost anywhere else in Manhattan where it's small and overcrowded generally -- and possibly dirty. The staff, including the front desk, were super nice to me and very professional. They always explained what was going on and were deliberately very careful on how they approached everything. Another big plus! My qualm comes with the lack of a recovery area for patients, like a small lounge or something like it, given that I had to wait, sedated, in a very small and semi-uncomfortable chair in the hallway for a while before I got released. The juice and crackers that they gave you while in recovery, also a bit of a let down. But anyways, it's not a hotel, but for all the space that they have in that facility, they could do better. Also, the NYU staff/culture is a little intense as far as the amount of follow up, documents, time of arrival, prep work, etc... so just be aware of that. There are subway stations very close by, plenty of food choices (including Essex market), and the nice scenery of the Williamsburg Bridge. All and all, it's comforting to know that the facility is taken care of impeccably, and you don't feel like you're in some deadbeat medical office, where you're praying, not for your health, but to not catch a bacterial infection instead. So this is almost a 5 star place for me. Will definitely go back if I need to do so!

Frequently Asked Questions About Joan H. & Preston Robert Tisch Center at Essex Crossing

How do I schedule an appointment at the Joan H. & Preston Robert Tisch Center at Essex Crossing?

You can schedule by using NYU Langone’s 'Find a Doctor & Schedule' tool on nyulangone.org, by scheduling through the NYU Langone Health mobile app, or by calling the location directly at 929-455-2600. Some imaging or procedure appointments require a physician order and may need to be scheduled by phone; check the service-specific scheduling instructions on nyulangone.org.

What specialties and services are available at this location?

The center offers multispecialty outpatient care including acupuncture, addiction medicine, cardiology, endocrinology, gastroenterology, gynecology, internal medicine, nephrology, orthopedic surgery, physical medicine & rehabilitation, physical therapy, podiatry, rheumatology, spine surgery, and sports medicine. The site also includes same-day outpatient surgical services and four operating rooms for select orthopedic procedures.

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