GNC

Reviews

• SD

  Sandro Doveri

  Oct 28, 2025
  1.0
  Ordered online to found out out of stock at arrival. Useless
• FF

  Felipe

  Oct 14, 2025
  1.0
  Scammed into getting a non refundable membership
• JC

  Jason Chu

  Sep 15, 2025
  1.0
  On the evening of 15th of September I tried to return an online order that was misfulfilled (I was sent the wrong items). Online customer support understood (and as per the online order) it was shipped to a different person than the account holder and told me I could return it to a retail store. So I went to this physical store to return it. Despite offering to provide evidence that the account holder is my mother and the payment method used was a credit card that I am liable for (my mother is an authorized user on my account), and that I am the person it was shipped to per the order, they refused to accept my return for an error GNC made and inconvenienced me for under the grounds that I am not the account holder. They also refused to take accountability for the denial of return stating they are unable to provide written confirmation that they're refusing my return, and were also unable to leave or send an email for me to reference online customer support for. I can understand following policy for preventing fraud, but refusing to refer or follow up with an email or any form of written confirmation of this is just bad customer service. It just seems like they don't want to take accountability of them refusing my return, which seems to me like they know they're doing something off. Also the store attendant was not knowledgeable, they told me it was not possible to return an online order by shipping it back. This is not true, I do have the option of shipping it to a returns warehouse, and frankly would've been a much more satisfactory answer than them telling me that my mum in another state would have to return it in-person over an error GNC made. The store attendant at the very least was polite and I believed was trying their best to help me with my odd situation, and spoke to their manager a few times about it over the phone. So I do believe they did nothing wrong here and were just following what their manager said, including the whole no written confirmation thing. I believe the store policies or manager is at fault for this flawed process.
• JW

  Jordan Walker

  Aug 18, 2025
  4.0
  I am a frequent customer of this GNC and the manager and staff are great. I would have given 5 stars but I have an issue. How can the leadership outside this store think it’s acceptable to run with no working central air in the summertime? I see the portable units but it is still unbearable to the staff and to the customers. You can see the stress on the face of this team through the smiles and great service they provide — this is unacceptable, unsafe, a negatively infringing on their health.
• AA

  Astro

  Jul 18, 2025
  5.0
  Give Anar a raise or promotion he is an amazing Jew working at this store.

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