GNC

4.5
161 reviews

About

Vitamin & Supplements Store
GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.

Location

GNC
215 West 125th Street, New York, NY
10027, United States

Hours

Reviews

4.5
161 reviews
5 stars
123
4 stars
20
3 stars
3
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Lenny, Ramon, and Indera.

Product Knowledge

Staff members were frequently noted for their extensive knowledge about products, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding unprofessional behavior from staff and long wait times.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Sales and Discounts

Customers appreciated the availability of discounts and promotions, which enhanced their shopping experience.
  • AN
    Abdessalam Najd
    Nov 16, 2025
    5.0
    Lenny helped me out so well today and it’s my birthday . He gave me a fantastic deal the energy was great he was busy I was patient and he took care of me like he wasn’t busy thank you
  • EP
    esther paek
    Nov 15, 2025
    5.0
    The store manager Lenny was such a great help! I spoke to GNC customer service as well as in store manager in other locations, but so for LENNY was not only most knowledgeable, he was willing to far and beyond to help me to solve the issue I had as a customer. I really wish the corporate to hire him to educate other managers in different locations on being knowledgeable on products in store, but also how to handle difficult situations. He spent almost an hour trying to solve the issue for me with A SMILE!!!!!! Im willing to travel to this location just to see him!
  • CJ
    Cassius Johnson
    Nov 1, 2025
    5.0
    The manager there provided me excellent service and hooked me up with an amazing deal!
  • AS
    A. S
    Oct 15, 2025
    5.0
    KJ was on point with his recommendations. Thank you, I will be back.
  • DN
    DeMond Nason
    Oct 13, 2025
    1.0
    I had a very upsetting experience at this location today. While I was checking out, one of the employees began discussing a highly sensitive world issue in a very casual and opinionated way with another customer. I made a brief, respectful comment suggesting that the topic might not be appropriate for that kind of setting—and the employee immediately became defensive and argumentative toward me. As a paying customer, I did not come into GNC to be drawn into a heated conversation or made to feel uncomfortable. I was there to purchase supplements, not to engage in personal debates. The employee’s tone and behavior were completely unprofessional and left me feeling disrespected and extremely uneasy. I’ve shopped at GNC for years and have always associated the brand with professionalism and respect for customers, which is why this experience was so disappointing. I truly hope management takes this seriously and ensures that all staff understand how important it is to maintain appropriate boundaries and professionalism in the workplace.

Frequently Asked Questions About GNC

What type of products does GNC at 215 West 125th Street offer?

GNC offers health and sports-related vitamins, supplements, herbs, drinks, and snacks to support well-being.

What are the store hours for GNC on West 125th Street?

GNC is open Monday through Saturday from 9:00 AM to 8:00 PM and Sundays from 10:00 AM to 6:00 PM.