GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Lenny and Ramon.
Sales Pressure
Some customers reported negative experiences due to aggressive sales tactics, particularly during checkout, which detracted from their overall experience.
Store Experience
Overall, customers enjoyed the cleanliness and organization of the store, although some noted issues with wait times and staff attentiveness.
Product Knowledge
Several reviews emphasized the staff's extensive knowledge about products, which helped customers make informed decisions.
JB
Joel L Broussard
Feb 14, 2026
2.0
Normally, my experience at this particular GNC and its team is great. Today was different. Although one team member kindly and professionally aided me in choosing a particular protein powder, the team member who rang me up was inappropriately aggressive in trying to sell me PRO Access, and the interaction was bad enough to warrant a negative review. I quietly and politely listened to the team member's pitch at checkout. When he finished, I said "No, thank you." He continued the pitch and asked me if I misunderstood anything he said. I replied "No, I am just not interested." The team member persisted, stated he was trying to save me money, and asked me to explain why I was not interested in PRO Access. Because a few minutes had passed by this point, I said "I have already told you no twice. Will you please ring me up?" The team member rung me up, but while doing so commented that he thought I did not comprehend his explanation of PRO Access. The owner should talk to this particular employee. Customers decline sales pitches for many reasons. Telling a customer they do not understand a sales pitch (simply for not accepting the offer) insults the customer's intelligence and is poor service. Similarly, if a customer courteously gives an employee their time by listening to a sales pitch but says "no, thank you," the customer should not have to say no two or three more times to complete their purchase and exit the store.
NW
Nathaniel Williamson
Jan 29, 2026
5.0
Always a good experience
CD
crystal davis
Jan 29, 2026
5.0
The manager Lenny was amazing professional, kind and knowledgeable. Highly recommend this specific location 👌
JJ
Jordan Johnson
Jan 19, 2026
5.0
Thanks Lenny for the great customer service and recommendations.
DR
Delvin Eugene Rhys
Jan 13, 2026
5.0
Wilson was an exceptional help today! Courteous, Informative and FIT (a great example/encouragement)