Doctors of Optometry - 2770 Broadway

4.8
2015 reviews

About

OptometryEye Care Center
Doctors of Optometry - 2770 Broadway is the local eye doctor to see for all of your eye care needs in New York, NY. As your local New York optometrist, Doctors of Optometry - 2770 Broadway can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 2770 Broadway New York, NY 10025 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Doctors of Optometry - 2770 Broadway
2770 Broadway, New York, NY
10025, United States

Hours

Reviews

4.8
383 reviews
5 stars
352
4 stars
13
3 stars
9
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Professional Staff

Customers consistently praised the staff for being professional, friendly, and attentive to their needs.

Timeliness

Many reviews highlighted the promptness of appointments and the efficiency of the service provided.

Thorough Exams

The eye exams were frequently described as thorough and informative, with doctors taking the time to address patient concerns.

Customer Service

Overall customer service was noted as excellent, with staff being helpful and accommodating throughout the process.

Frame Selection Issues

Some customers expressed dissatisfaction with the selection of frames available, particularly regarding options covered by insurance.
  • LM
    Lawrence McCutchen
    Nov 9, 2025
    3.0
    My experience with the doctor was excellent, it’s unfortunate that it was overshadowed by the poor service I received from the staff. They kept insisting that I had never been there before, even though I’ve been a patient at this location for nearly 10 years. I even mentioned my previous doctor by name, but the staff claimed they had never heard of them. When I finally saw the doctor, she immediately confirmed that she had all my previous records and knew I’d been a longtime patient. Not a single apology from the front staff for their mistake, just business as usual. After my exam, I got my prescription and quietly left. I’ve always purchased my eyeglasses here, but this experience left me feeling dismissed and uncomfortable. I’ve had great visits in the past, but this one really made me rethink where I’ll be going for future care.
  • JB
    Jeffery Brown
    Nov 5, 2025
    5.0
    Professional patient courteous staff every step of the way ⭐️⭐️⭐️⭐️⭐️
  • EO
    Elisa Ortega
    Nov 4, 2025
    5.0
    The staff and the optometrist were great. Very organized and clean.
  • JH
    James Hanley
    Oct 23, 2025
    4.0
    Everyone at the store was very professional. My exam started on time and I was finished within 45 minutes of arrival; I would have given a rating of "5" except that Lenscrafters has not removed AARP from the list of organizations offered a discount. If you don't offer a discount or only certain locations do (an annoying marketing strategy), remove AARP from the website immediately. I also wasn't told how to read the Rx description given to me by Dr. Broder. I think it says that the strength of "readers" I need is +2.50 but I am not sure. Thank you.
  • RH
    Roslyn Hunter
    Oct 15, 2025
    3.0
    The initial visit and ordering of my lenses was fine. However the second part was unsatisfactory. I only have one pair of frames and was told at the initial appointment that when the lenses were ready I could come in and wait for the lenses to be put in the frame. This did not happen. Once the lenses arrived I was told that it would take 1-4 hours(no guarantee) or I would have to pick them up the next day. I did not receive the message that my lenses were ready because my mailbox was full and message was not left. This took place on 9/25 and no one tried to leave a message again. I finally called to inquire on 10/15. I was disappointed that so little effort was made to reach me knowing that I did not receive a message. Text and email could have been used to reach me as an alternative.

Frequently Asked Questions About Doctors of Optometry - 2770 Broadway

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.