Chelsea Piers Fitness

Reviews

• GG

  Geraldine Glassman

  1 day ago
  1.0
  I started working out at Chelsea Piers Flatiron about 1 month ago. During that time there were issues with the elevator & steam room that went out of order. I was frustrated by the cleaning staff I encountered that spoke no English. One of the cleaning staff threw me out of the steam room in order to clean. I asked her for 10 minutes so I can enjoy the steam & she said no. I asked to speak to the manager to get my 10 minutes to no avail. I got an email the next day my membership had been canceled because I was abusive to the cleaning staff member. This wasn't true & they never asked me about it. I feel she made it up to keep her job. They didn't treat me well. This is not good member service. I am a senior citizen who worked at an international peace organization for over 20 years and don't behave abusively to people. I thought about trying to talk it over with their management but decided I didn't want to be a member of a club that would treat me like this.
• TJ

  Tim Jones

  Feb 4, 2026
  3.0
  Great place to workout but the reception staff always look like they don't want to be there. I've only gotten a hi back once since starting coming here. I think that the front desk job is one of the most important as it sets the tone for the workout (when arriving) and rest of the day (when leaving). If you start by seeing someone who doesn't even say hi or smile when they check you in it kinda lets down the whole atmosphere. Leaves a bit to be desired, but at least the facilities are top notch
• NL

  Nelson Lugo

  Jan 17, 2026
  5.0
  Chelsea Piers is incredible. I've never liked going to the gym, but going to Chelsea Piers is different; it's an excellent experience. Chelsea Pier es increible, nunca me ha gustado ir al gym pero ir a Chelsea Pier es diferente, es una excelente experiencia
• BJ

  brenda jenkins

  Jan 6, 2026
  5.0
  I Love this fitness chain. I have been a member for more than ten years and recently changed locations. This new location is spectacular!! It has so many amenities to make your fitness journey successful. They also offer special classes like sound baths and breathing workshops. It is a wonderful environment where you are surrounded by a comfortable environment and supportive team members. I look forward to the next ten years!!❤️❤️
• CS

  Clair Seager-Galron

  Jan 5, 2026
  2.0
  This gym is ok if all you want is cardio with some yoga classes. The weight training area is extremely small and crowded, and I have never once seen a free squat rack here (there are only a handful of them), so find another gym if your goal is serious strength training or powerlifting.