Cutler and Gross New York is located in the heart of Soho. The neighborhood boasts the largest collection of cast-iron architecture in the world. The heart of this collection can be found in the Cast-iron Historic District which is bound be Houston Street, Canal Street, Crosby Street and West Broadway.
Early SoHo was an industrial zone, full of cast-iron warehouses and cobblestone streets. Large upscale companies used the warehouses to store their extra merchandise and made use of the ornate window fronts to display some of their finest wares.
The neighborhood is full of wonderful shops - both privately-owned and those with recognizable names. Restaurants here are booked far in advance and you're sure to run into a celebrity or two.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.