Warby Parker Washington St.

4.8
352 reviews

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Washington St.
819 Washington St., New York City, NY
10014, United States

Hours

Reviews

4.8
352 reviews
5 stars
318
4 stars
16
3 stars
3
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Selection

Customers appreciate the wide variety of eyewear options available, including stylish frames and reasonable prices.

Repair Services

The business is noted for its quick and effective repair services, often performed free of charge.

Eye Exams

Many reviews highlight thorough and professional eye exams, with positive feedback on the optometrists.

Mixed Experiences

While most feedback is positive, there are some complaints regarding appointment policies and prescription issues.
  • TB
    Tyler Baker
    1 day ago
    5.0
    Ian was super helpful and recommended some great pairs. Would definitely recommend this location!
  • AK
    Alexandra Kirsch-Thompson
    Nov 12, 2025
    5.0
    My experience was nothing short of a delightful. Yasmin was truly so kind and helpful on the retail-side, walking me through all of the various lens options without even an ounce of added pressure. She also helped get me in earlier for my eye exam with Dr. Cheema. Dr. Cheema was, quite plainly, a gem. She was so helpful and thorough, patient and warm. She explained the result of my eye exam in a very clear, relatable way that made me feel in control of my information. I didn't really think I'd do more than come here for the exam and the script I needed, but I ended up buying two pairs of glasses.
  • HD
    Heather Dickerson
    Oct 29, 2025
    5.0
    Warby Parker has a fab assortment of both glasses and sunglasses at reasonable prices. I always get compliments on the pairs I buy there. Using insurance is a breeze when applicable. Also, the service at the Washington Street location is always amazing!
  • SS
    Simon Schönmann
    Oct 28, 2025
    5.0
    En séjour à New York comme touriste, l’un des boulons de mes lunettes à soleil a subitement sauté. Je suis donc passé à cette filiale de Warby Parker, qui me les ont réparées en cinq minutes et gratuitement!
  • LP
    Lilly P
    Oct 25, 2025
    5.0
    I thought I had a contact stuck in my eye and they were nice enough to check for me on the fly - the doctor annd staff were so so kind and accommodating !!! Thank u so much warby parker!

Frequently Asked Questions About Warby Parker Washington St.

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).