Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Morningside Heights
2875 Broadway, New York City, NY
10025, United States
Hours
Reviews
4.7
256 reviews
5 stars
230
4 stars
10
3 stars1
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service throughout the shopping experience.
Professionalism
Customers noted the professionalism of the optometrists and staff, highlighting thorough eye exams and clear communication.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which many customers appreciated.
Mixed Experiences
While most reviews are positive, there are some complaints about specific staff interactions and issues with insurance processing.
- RSRobin Schmerler2 days ago5.0my experiences with Warby Parker and this particular location has always been wonderful. The people are so professional from the person who examined my eyes to the person who checked me out to the person who helped me pick out glasses they're all very nice very professional very helpful
- ALAniry LagaresJan 3, 20261.0Horrible communication when it comes to patient arrival. Opening time doesn’t coincide with appointment time. I arrived at 9:40 the door was locked. The store opened at 10 and I was told my 9:45 appointment had to be rescheduled because I should’ve gotten a call from someone telling me to knock on the door to be let in. Just horrible and a waste of my time which by the way is precious.
- SESandra E.Jan 3, 20265.0There was not a feeling of rush to pick a pair, and neither was getting my eyes checked. He was thorough and included me as part of the exam, which was a first for me. I’d highly recommend them for both purposes.
- DBDavid BlaikieDec 31, 20255.0My sales associate was so nice, friendly, gave me advice without pressure, really was genuinely interested in my having a good experience. Highly recommend
- LLLinda LoPrestiDec 27, 20255.0I’ve already posted a detailed review and will, again say, the Columbia branch is a managed by a professional, friendly and skilled staff. I barely got in the door before being attended by a number of staff. Brianna kindly and expertly reduced any stress I had in choosing from the many options I would have. They do not take my UFT insurance, but, truthfully ? The cost was lower than had I paid elsewhere, even w insurance. I suggest you all try it out, you won’t be disappointed.
Frequently Asked Questions About Warby Parker Morningside Heights
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What types of eyewear and eye care services does Warby Parker Morningside Heights offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with friendly advisors and optometrists to assist you.
Do I need to bring anything for an eye exam or to purchase prescription glasses?
You only need your eyes to try on frames. For prescription glasses or contacts, bring a digital or physical copy of your current prescription and your FSA or HSA card if using it for payment. No prescription? You can browse or book an eye exam at most locations.
Does Warby Parker Morningside Heights accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage varies by location or plan.
Are adjustments and measurements available for glasses purchased here?
Yes, they take necessary optical measurements and offer lifetime complimentary adjustments with an optician available for frame fitting.
What is the return and exchange policy at Warby Parker Morningside Heights?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories purchased online or in-store, and for unopened contact lenses within 30 days of purchase.
Are DMV Vision Tests available at this location?
Yes, all New York locations offer a 15-minute DMV Vision Test with a licensed optician without an appointment for $25. If you don’t pass, a comprehensive eye exam can be scheduled.
What are the store hours of Warby Parker Morningside Heights?
The store is open daily from 10:00 AM to 7:00 PM.
What nearby places can I visit before or after shopping at Warby Parker Morningside Heights?
Nearby places include Bank Street Bookstore for book lovers, The Heights Bar & Grill for dining, and Columbia Daily Spectator offices. These spots offer opportunities for entertainment, food, or work in the Morningside Heights area.
Is there a convenient way to access the store via public transit or nearby landmarks?
Warby Parker is located at 2875 Broadway in Morningside Heights, close to Columbia University and several eateries and shops, making it easy to find and visit while exploring the area.
Are there any nearby services for additional needs like mobile phones or veterinary care?
Yes, Verizon is nearby for mobile phone needs, and Bond Vet is close for veterinary services, allowing customers to conveniently access multiple services in the area.