Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.6
366 reviews
5 stars
315
4 stars
13
3 stars4
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Julius, Migdalia, and Marvin for their exceptional service.
Store Experience
Customers appreciate the clean, inviting atmosphere of the store, along with the wide selection of frames and efficient processes for eye exams and fittings.
Product Quality
Many reviews mention satisfaction with the quality and affordability of the glasses, as well as the positive impact of the company's charitable initiatives.
Mixed Experiences
While most feedback is positive, there are some complaints regarding communication issues and service inconsistencies, particularly related to appointments and product availability.
- EPEvens Pierre6 days ago5.0I’m really happy with my new glasses from Warby Parker. The frames are stylish, lightweight, and feel very well made. The prescription is spot on, and they’re comfortable enough to wear all day. Ordering was easy, and the price felt fair for the quality. I’d definitely order from them again
- ESElise SniderJan 6, 20265.0The staff was fantastic. In particular, Becky and Sanette were extremely helpful and knowledgeable. A seamless experience from eye exam to glasses purchase. Will definitely be back to this location for all my vision needs.
- VSVictor Mario Barroso SotoDec 31, 20255.0Experiencia de 10 en Warby Parker! Acudí por recomendación y no me decepcionó. El trato del personal fue excelente, muy amables y profesionales, nos atendió George resolviendo todas mis dudas. Encontré un modelo precioso a un precio muy competitivo ¡Sin duda volveré y los recomiendo totalmente!". Gracias por los cases.
- PGPaul GoncalvesDec 29, 20255.0This was by far the best eyeglass shopping experience I ever had (30+ years with glasses and 20+ shopping online providers). The eye doctor gave me excellent insight into what was happening with my prescription and the the team on the floor was outstanding. We were right up to their closing hour and they were beyond helpful getting my order in and submitted to my insurance. Will return to this location no doubt about it.
- DMDylan ManuDec 29, 20255.0My experience at Warby Parker was excellent, especially due to Senette and Nia’s patience with me. I was overwhelmed with the selection of glasses they had, but they broke down the process and helped me feel more at ease. With their help, I picked out the perfect pair of glasses and got situated very quickly. Because of them, Warby Parker will definitely see me in the future as my sole glasses supplier. If you go to this location, I highly recommend you seek out Senette or Nia for a smooth process!
Frequently Asked Questions About Warby Parker HQ and Showroom
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What should I bring when visiting Warby Parker HQ and Showroom?
You only need your eyes to try on frames. Bring a digital or physical copy of your current prescription if purchasing prescription glasses or contacts, and your FSA or HSA card if you want to use it. You can also just browse or book an eye exam.
Does Warby Parker accept vision insurance?
Yes, Warby Parker is in-network with several major insurance carriers and allows use of out-of-network benefits. Coverage may vary by location or plan.
Are measurements and adjustments available at Warby Parker?
Yes, they take any optical measurements needed and offer complimentary adjustments for life. An optician is available for adjustments if your frames don't fit perfectly upon arrival.
What is Warby Parker's return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy for eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged if unopened within 30 days.
Does Warby Parker in New York offer DMV Vision Tests?
Yes, all New York locations offer 15-minute DMV Vision Tests with licensed opticians for $25, with no appointment needed. Comprehensive exams can be scheduled if you don't pass.
What products does Warby Parker HQ and Showroom offer?
They offer high-quality prescription glasses starting at $95, plus sunglasses, progressive lenses, contact lenses, frames in various styles and materials, and eye exams.
What are the hours of operation for Warby Parker HQ and Showroom?
The showroom is open daily from 10:00 AM to 6:00 PM.
Which nearby places can I explore before or after visiting Warby Parker?
Before or after your visit, you can explore nearby spots like the Color Factory art museum, JuiceWell smoothie bar, and Trader Joe's grocery store for a rounded shopping and entertainment experience.
Are there convenient food options near Warby Parker HQ and Showroom?
Yes, nearby you will find various dining options such as NOMAD (Asian restaurant), Shai Hummus (Middle Eastern), Stone Bridge Pizza, Outlaw Burger, and Loumies halal restaurant.
How can nearby places help me find Warby Parker HQ and Showroom?
Landmarks such as Contemporary Architecture Practice: Ali Rahim & Hina Jamelle and the Aveda Advanced Academy are close by; these can help orient you when finding the showroom in SoHo, New York City.