Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
313 reviews
5 stars
272
4 stars
7
3 stars
5
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent service during the purchasing process.
Product Selection
Customers appreciate the wide variety of stylish and affordable frames available at the store.
Store Experience
The store is noted for being clean, organized, and conveniently located, contributing to a positive shopping experience.
Adjustment Services
Many reviews highlight the efficient and accommodating service for adjusting glasses, with staff willing to assist without charge.
Mixed Experiences
While most feedback is positive, there are isolated reports of poor service from individual staff members, impacting overall customer satisfaction.
- FFFWBR4 days ago5.0Very patient and attentive service. Several team members approached us to help.
- CGCharles GonzalezJan 6, 20265.0Jonathan was amazing. The customer service was impeccable! Jonathan was thoughtful, knowledgeable and answered all my questions to my satisfaction. I have an amazing pair of new glasses and couldn't be happier. This will be my go to store from here on out!
- AKAshley KlappholzJan 6, 20265.0Quick and easy experience and I got exactly what I was looking for. Store was very clean and well organized and staff was very helpful. Everyone should be shopping at Warby Parker.
- AMAcheter MarkelJan 1, 20265.0Great customer service and excellent price. I highly recommend Warby Parker, Grand Central Station location. .
- LLLorna LevineDec 23, 20255.0My friend and I purchased glasses at Warby Parker yesterday. Everyone was knowledgeable, helpful and friendly. Can’t wait until my new glasses are delivered.
Frequently Asked Questions About Warby Parker Grand Central
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What products does Warby Parker Grand Central offer?
Warby Parker Grand Central offers prescription glasses, sunglasses, progressives, contact lenses, and eye exams, along with various frame types and lenses.
Do I need an appointment to visit Warby Parker Grand Central?
Yes, appointments are required to visit Warby Parker Grand Central.
What are the operating hours of Warby Parker Grand Central?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does Warby Parker Grand Central accept vision insurance?
Yes, they are in-network with several major insurance carriers and allow the use of out-of-network benefits; coverage varies by location or plan.
What should I bring when visiting Warby Parker Grand Central for prescription glasses?
Bring your current prescription (digital or physical) if you plan to purchase prescription eyewear, and your FSA or HSA card if you want to use it for payment; otherwise, just your eyes to try on frames.
Does Warby Parker Grand Central offer adjustments and measurements?
Yes, they provide optical measurements for orders and complimentary frame adjustments for life by an optician.
Can I return or exchange eyewear or contacts at Warby Parker Grand Central?
Yes, they have a 30-day hassle-free return or exchange policy for eyewear and accessories, and also accept returns for contact lenses within 30 days if unopened.
Is there wheelchair access and in-store shopping at Warby Parker Grand Central?
Yes, the store has wheelchair accessible entrance and parking, and offers in-store shopping with credit and debit card payments accepted.
What nearby transit options can help me reach Warby Parker Grand Central?
The store is conveniently located near the MTA Subway station - 42nd St/Grand Central (4/5/6/7/S), making it easy to access via public transportation.
Are there any interesting nearby places to visit before or after shopping at Warby Parker Grand Central?
You can visit nearby locations such as Grand Hyatt New York for accommodations or events, New York Central restaurant for meals, or enjoy coffee at Coffee Table before or after your visit.
Can I combine a visit to Warby Parker Grand Central with a stay at nearby hotels?
Yes, the Grand Hyatt New York and Hyatt Grand Central New York hotels are nearby, making it convenient to shop for eyewear while staying in the area.