Planet Fitness

4.1
710 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
5 Lecount Pl, New Rochelle, NY
10801, United States

Hours

Reviews

4.1
710 reviews
5 stars
431
4 stars
113
3 stars
60
2 stars
27
1 star
79

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness and well-maintained facilities, although some noted issues with restrooms and broken machines.

Staff Performance

The staff received positive feedback for being friendly, helpful, and professional, though there were some complaints about rudeness from individual employees.

Equipment Issues

Several reviews highlighted ongoing problems with broken equipment and a lack of available machines, particularly for strength training.

Parking Challenges

Customers frequently mentioned difficulties with parking, including the need for paid street parking and the inconvenience of limited availability.

Atmosphere

The gym was described as having a welcoming and relaxed atmosphere, although some noted issues with member behavior affecting the overall experience.
  • RS
    Rodney Sepulvado
    5 days ago
    5.0
    This location has stepped up their game with continued improvements. Ive been a member for three years and have seen improvements with additional equipment and interior upgrades. Staff is welcoming and helpful. I workout at other gyms and from an equipment perspective they are better than most for condition and variety. I do not use the shower facilities so i cannot speak to that. Good value as well.
  • RF
    Ray Figgs
    Nov 26, 2025
    1.0
    Called multiple times to speak to the manager Emily about an issue with my account. Left numerous messages, members put notes in my account, etc. Never heard back from back her so after a week of trying, I transferred to a different location.
  • OL
    Official_Lyft4Lyfe_Fitness #lyft4lyfe
    Nov 6, 2025
    4.0
    Always clean and empty 😆 my type of gym. The staff is a young staff but always professional.
  • JO
    Jennifer Ortiz
    Nov 4, 2025
    1.0
    I have been to several planet fitness and this one by far has been the worse one. This planet fitness gym has no shower working. There are two showers out of order. Also on top of that there is no hot water running. Absolutely no water pressure at all. It was horrible for me to wash up and get ready to leave to work. someone told me this issue has been going on for several months Absolutely horrible and unacceptable do better. This place really deserves to be closed very soon. How people are going to be working out getting all sweaty and not be able to shower. You playing with people hard earned money to give in return a bad service shame on you planet fitness.
  • ML
    Mike Lowenstein
    Oct 27, 2025
    5.0
    Super clean. Great selection of machines, and other equipment. No bad experiences. All staff were super friendly. Emily, I believe the manager, was a pleasure to deal with in starting my membership. If you want to lock your stuff you need to bring a padlock.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in New Rochelle, NY?

Planet Fitness in New Rochelle is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in New Rochelle?

Planet Fitness is located at 5 Lecount Pl, New Rochelle, NY 10801, USA.