Long Island Jewish Medical Center

Reviews

• SM

  Stephan Marshall

  1 day ago
  1.0
  I am formally expressing serious concern and outrage regarding the conditions at LIJ Children’s Pediatric Emergency Department. What my family experienced is not simply disappointing—it reflects a systemic failure in leadership, operations, and basic patient care standards. LIJ was once a trusted institution for my family. It represented excellence, dignity, and compassion. That reputation is no longer aligned with reality. During two recent visits with our toddler, we were registered, triaged, and then placed in a hallway where sick children were being treated on stretchers in full public view. This was not an isolated overflow situation—it appeared to be routine practice. There was no privacy, no dignity, and no environment suitable for pediatric care. Children in distress were exposed in corridors while families were forced to endure chaotic and overcrowded conditions. Let me be clear: this is not a minor inconvenience. This is a failure of patient care standards. At one point, large garbage bins were being wheeled directly past bedside areas where children were receiving care. This raises serious concerns about infection control, environmental safety, and overall operational awareness. No parent should have to question whether the care setting itself is contributing to risk. It is unacceptable that a pediatric emergency department operates in a manner where hallways become treatment areas. This reflects deeper issues—poor capacity planning, inadequate staffing, and a troubling lack of accountability from leadership. What is most alarming is that these conditions appear to be normalized. This situation raises serious questions about compliance with standards set by the New York State Department of Health and The Joint Commission, both of which establish clear expectations around patient rights, privacy, infection control, and safe care environments. Based on what I witnessed, it is difficult to understand how these conditions align with those standards. Treating pediatric patients in hallways without privacy, exposing them to unsanitary and chaotic conditions, and failing to provide an environment conducive to safe and dignified care should warrant immediate review and intervention. If this is considered acceptable under current operations, then there is a serious breakdown in oversight. Quite frankly, I have seen veterinary facilities provide more structure, cleanliness, and respect in their care environments. That comparison should be unacceptable for any institution claiming to deliver premier pediatric care. This is a direct call for accountability: Where is the leadership oversight? Where are the operational safeguards? Who is responsible for allowing pediatric patients to be treated in hallways without dignity or privacy? What corrective actions are being taken to ensure compliance with state and national standards? Families do not come to LIJ in moments of crisis to be processed through a broken system. We come expecting care, order, safety, and humanity. Until there is clear acknowledgment and immediate corrective action, I cannot recommend LIJ Children’s Pediatric Emergency Department to any family. This experience has fundamentally broken trust. If these conditions persist, I am prepared to escalate this matter formally to the appropriate regulatory bodies to ensure accountability and patient safety. Leadership must act—and act immediately.
• VD

  Vanacore Douglas

  5 days ago
  5.0
  An exceptional remarkable professional experience with Dr Lee and his entire Heart Catherization team from check in to discharge for my Catherization stent Dr Lee is the best Thank you Doug Vanacore
• JD

  Jesus Francisco Nova Diaz

  Mar 28, 2026
  1.0
  Traje a mi hijo que nació aquí a emergencia con la fiebre en 104 y llegué a las 11:20 pm. Me pasaron a emergencia a las 12:30. Pm y a las 1:55 de la mañana vinieron a hacerle un test sencillo de la nariz pero aún no ha venido a evaluarlo. Hablé con la manager de las nurse y su excusa es válida pero estupida, como hay un solo doctor?. Desde las 10 pm mi hijo está ardiendo en fiebre y son las 2:05 am y aún no le han dado ningún medicamento para eso
• RL

  roslyn lamb

  Mar 19, 2026
  5.0
  I have been on the phone waiting for one hour and six minutes calling from Atlanta. I finally gave up. My question would have lasted no longer than 30 seconds. I'm sure even the hospital staff would agree this was far too long a wait. I understand busy but today's phone systems are very efficient, sometimes you have to hit the hold button to better handle the high volume of traffic. I'm writing based on 25 years experience on a high traffic system. I called back but same thing. Honestly I don't know what to do.
• JE

  Jasmine Edmonds

  Mar 12, 2026
  1.0
  This hospital likes to delete Google reviews especially if you mentioned doctor's names. Two, this hospital made nearly 54,000 on my bcbs Medicaid in 11/2025 I had to come back here and demand help They only kept me because they saw on the MRI it grew within a month this is blood I was walking around in my vagina with .. robotic hysterectomy done by the chief GYN surgeon because I had a outpatient elective hysterectomy I wanted overnight in the hospital but he wouldn't do it May 13th 2025 by the chief GYN surgeon. I literally had a vaginal blood bulge that was growing in my left side of my vaginal wall It grew within a month of me begging for it MRI which he gave in October My new y'all I was walking around with blood filling in my vagina on the left side for 5 months after my hysterectomy .. I sat in this filthy ER for nearly two days even when I was admitted no room only my own room in the ER... I cannot believe this hospital made this much money I didn't even get food within those two days I literally had to ask for a sandwich so I wouldn't starve. Fast forward February 26th I return to this ER because I found out I had SLE LUPUS recently and this doctor operated on me twice and became silent once he was done fixing his mistake from me having a complication like I had two surgeries less than a year apart. I just started treatment w a private rheumatologist had a fever one nurse name joemelle a black nurse He stuck a iv in my arm gave me morphine and toradol swollen my arm up so bad and I showed him multiple times and he was just like okay we'll watch it I came back here on March 8 saw him again ... He dapped me up .. This hospital is so dismissive they make millions ... There was one PA I came across on 2.11.26 bc she was the most heartless PA I ever met in my life, quick to dismiss and if you become upset I could see she would only care if you were really dying wouldn't care if you were generally in pain. This is the third review that I've left about this hospital let's see if they delete this. Northwell is REALLY greedy and if they loose their contract with the state They are going to lose a lot of patience bc 54,000 dollars for two days I sat wasn't given pain meds on time only when nurses felt like coming by because they got tired of you ringing call bell or popping out of the room Not to mention while I was there for those two days I had been sexually harassed numerous times nothing was done about it but whatever