Vivid Vision Optometry is the local eye doctor to see for all of your Optometry needs in Mount Vernon, NY. From contact lens examinations to contact lens fittings to general eye care, Vivid Vision Optometry will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Vivid Vision Optometry also accepts many insurance carriers and discount plans. Come visit our office at 500 East Sandford Blvd and schedule an eye exam today!
Customers consistently praised the professionalism, friendliness, and helpfulness of the doctors and staff.
Thorough Exams
Many reviews highlighted the thoroughness and attentiveness of the eye exams provided by the doctors.
Customer Service
Overall, the customer service experience was noted as excellent, with staff accommodating and providing clear information.
Efficiency
Several customers appreciated the quick appointment scheduling and minimal wait times during their visits.
Mixed Feedback on Insurance
Some customers experienced confusion regarding insurance acceptance and paperwork, indicating a need for improvement in this area.
OC
Orfelina Cisneros
Dec 28, 2025
5.0
The doctor and assistant were extremely professional, helpful and friendly.
BJ
Breathe Juliet
Dec 10, 2025
3.0
The doctor is excellent. I filled out paperwork beforehand, yet the clerk was confused about my insurance. The staff needs to learn to print out paperwork and look at the insurance before clients come in. I did not get my glasses there and got them online instead. He had the nerve to tell me to call the insurance company myself and took a client before me while I called the insurance. He was looking at the paperwork I filled the day before that day. Who does that? Is that place really that busy that 2 clerks can’t look at paperwork? But the eye doctor is good at what she does, so I’ll still go there. Until they have new clerks, they will stay at a 3 for me.
DD
Dulyne Desmangles
Dec 5, 2025
5.0
My exam went very well. My doctor was caring, attentive, and thorough. I was very pleased with the selection of lenses, and I can’t wait to receive my new glasses. The entire process was smooth—from scheduling the appointment to their willingness to accommodate my request for an earlier time. Every effort was made to meet my needs, and I truly appreciate the excellent service.
AP
Arnold Paredes
Dec 5, 2025
5.0
Great vibes, great people! Eye exam always feels like a quick process but they’re always thorough & caring. Transaction always goes smoothly as well. 10/10
EG
Evelyn Griffith
Nov 23, 2025
5.0
The ophthalmologist was attentive, listened to my concerns, and tested for possible eye conditions.
Frequently Asked Questions About Vivid Vision Optometry
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Vivid Vision Optometry?
An annual eye exam at Vivid Vision Optometry detects not only vision changes but also eye health and general health issues like diabetes and high blood pressure, allowing for early treatment.
What does an eye exam at Vivid Vision Optometry involve?
The eye exam includes comprehensive tests to assess your vision and eye health. The optometrist will review your results and determine the correct prescription if needed.
Is a contact lens exam different from a regular eye exam at Vivid Vision Optometry?
Yes, a contact lens exam includes all components of a comprehensive eye exam plus detailed measurements to fit contact lenses. There is an additional fee for the contact lens fitting and evaluation.
What services does Vivid Vision Optometry offer?
Services include digital retinal imaging, walk-in and same day exams, medical eye exams, vision therapy, computer vision care, low vision services, contact lens fittings and exams, and pediatric eye care starting at age 3.
What payment options are accepted at Vivid Vision Optometry?
Accepted payment methods include American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the operating hours for Vivid Vision Optometry?
Open Tuesday and Thursday from 10:00 AM to 6:00 PM, Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 5:30 PM. Closed on Monday, Wednesday, and Sunday.
Is it possible to schedule an eye exam online at Vivid Vision Optometry?
Yes, you can conveniently schedule your eye exam online via their reservation website.
Which languages are spoken at Vivid Vision Optometry?
They offer services in English and Spanish to accommodate diverse patients.
What nearby stores can I visit before or after my appointment at Vivid Vision Optometry?
You can visit nearby stores like Target Store Mt-Vernon for shopping or Famous Footwear for shoes, located close to Vivid Vision Optometry at 500 East Sandford Blvd.
Are there nearby food options near Vivid Vision Optometry for a meal or coffee?
Yes, nearby options include Starbucks and Dunkin' for coffee, Subway for sandwiches, and Flaming Grill for buffet and American/Chinese cuisine.
What nearby services can assist me with pet care while visiting Vivid Vision Optometry?
Nearby pet care services include Vetco Total Care Animal Hospital and Petco pet store, convenient if you need pet supplies or veterinary care during your visit.