Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
561 reviews
5 stars
528
4 stars
12
3 stars4
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with specific mentions of individuals like Donna, Karalyn, and Jamie for their exceptional service.
Appointment Issues
Some customers expressed frustration with appointment management, including long wait times and issues with reconfirmation policies.
Product Quality
Customers generally report satisfaction with the quality of glasses and lenses, often highlighting the reasonable prices and good selection.
Overall Experience
Many reviews reflect a positive overall experience, with customers noting the pleasant atmosphere and efficient service.
Staff Knowledge
The staff is noted for their knowledge and expertise, particularly in assisting customers with frame selection and lens options.
- MMMaureen MandasNov 15, 20255.0Have been coming here for 5 years, never disappointed. Staff is always pleasant and helpful and so the Dr. Aneisha was so sweet from the moment i arrived to my appointment and till helping me find my pair of new prescription glasses. Highly recommended
- LWLatoya WilsonNov 8, 20255.0The team at Lens Crafters was so amazing.
- PSPat StahliOct 3, 20255.0I purchased a new set of lenses on 9/26 & worked with Aneisha. She was wonderful to work with & went out of her way to help clear up some issues I was having.
- KMKat M.Aug 23, 20251.0As I wait 30 minutes for my appointment, with no end in sight - I can see the validity of the reviews commenting on the practice going downhill. They have not even been open for two hours, the waiting room is empty, and yet - here I sit.
- MHMilton Johann HerreraAug 11, 20255.0The Entire Staff personnel was amazing, professional and great listeners. The Doctor was a sweetheart and very attentive to our needs. After the eye exam the young lady that helped us pick our lenses and glasses was such a darling i’m definitely coming back and recommending others.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your vision is optimal.
Which designer brands of eyewear are available at LensCrafters?
LensCrafters carries a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many others.
What are the regular operating hours of LensCrafters in Middletown, NY?
LensCrafters is open Monday through Saturday from 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online by visiting the LensCrafters scheduling link provided or by calling the store directly.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides an in-store pickup service for your convenience.
Are there any nearby shopping centers where I can visit before or after my appointment?
LensCrafters is located inside the Galleria at Crystal Run, a large shopping center where you can explore various stores and dining options before or after your visit.
What entertainment options are available near LensCrafters?
Nearby, you can enjoy entertainment at Round1 Bowling & Amusement, which offers bowling, arcade games, and other fun activities.
Are there dining options nearby LensCrafters for a meal or snack?
Yes, several dining options are close by including Pretzelmaker for bakery treats, Y&E Creations for donuts and ice cream, and Scotch Bonnet for Caribbean cuisine.