Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
My experience is not good install broken equipment expect me to sign don't like to make house calls and they take so long long to return the call sometimes they don't even return it
VP
Vanesa P
Jun 12, 2025
1.0
Posting this review for both the Long Island and Bronx locations since they are both at fault. They have had our daughter's wheelchair for repair for the last YEAR. Today they were supposed to deliver said chair finally. The chair was to be delivered between 8:30 am and 4:30 pm and they are a no show. They canceled the delivery and didn't even have the decency to let me know. Now they are telling me that the next delivery date is July 10th, but given the history they are likely stringing me along. The delivery person was from the Bronx location, but the number to call was from the Long Island office. Instead of transferring me to the Bronx office after the LI agent blamed that office, the agent hung up the phone. Wish I got his name.
GB
Gregory Bushansky
Aug 2, 2022
1.0
No return calls. Work needs to be done and now I have to find a new company for an emergency seat belt repair.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility in Plainview provide?
They build one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client to deliver independence and self-reliance regardless of age or physical challenge.
What are the business hours for National Seating & Mobility in Melville?
The business is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Does National Seating & Mobility offer service and repair for mobility equipment?
Yes, they provide service and repair as part of their services to support clients' mobility needs.
Is National Seating & Mobility accessible for wheelchair users?
Yes, they have a wheelchair-accessible entrance at their facility to accommodate customers with mobility challenges.
How can I contact National Seating & Mobility in Plainview?
You can reach them by phone at +1 516-833-1797 or email at Plainview@nsm-seating.com.
Where is National Seating & Mobility located?
They are located at 40 Melville Park Rd, Melville, NY 11747, USA.
What affiliations does National Seating & Mobility hold?
They are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby places could a customer visit before or after visiting National Seating & Mobility?
Nearby places include Mom's Pharmacy for medical supplies, The Gravity Vault for rock climbing and gym activities, and Sterling Service Group for appliance repair services.
Are there transportation options near National Seating & Mobility that can help customers reach the location?
Yes, services like S&G Limo and Town Car Service of Melville offer airport shuttles and limo services, which can help customers with transportation needs to and from the facility.
What other professional services are available near National Seating & Mobility?
Nearby professional services include Wilen New York (advertising and marketing), Marcum LLP (tax and accounting), and Northwell Health (event planning and healthcare services).