Since 1993, we have provided primary and urgent care to residents, visitors and staff of the Chautauqua Institution, helping nearly 1,000 people of all ages each season. Our clinic serves as an extension of our main hospital, with staffing by physician assistants and nurse practitioners and supervision from Dr. Russell S. Elwell.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.