At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
There are significant concerns regarding staff competence and customer service, with multiple reports of rude and dismissive behavior from employees.
Cleanliness
The gym is generally reported as clean, but there are ongoing issues with the bathrooms and locker rooms, which some customers find unsatisfactory.
Equipment Availability
While many customers appreciate the variety of equipment, there are complaints about the availability of machines during peak hours.
Atmosphere
The gym has a welcoming and friendly atmosphere, with many customers feeling comfortable and supported.
Membership Issues
Several customers have experienced difficulties with membership cancellations and billing, leading to frustration and dissatisfaction.
ZZ
Zi Zi
Nov 16, 2025
5.0
❤️ this is my favorite location, friendly staff, hot water, real soap, etc, clean place. Today, @6:15 came, and a brunette lady came out of her Mercedes, informed me that they start @7. I waited. Today was the first time the water temperature was perfect. I told her when I left, and received the kindest, warmest smile. She thank me for using PF, but I'm the most grateful they exist, and for exceptional employees, like this lady Today. 11/16/25. 😊
JR
Janice Rubber
Nov 15, 2025
1.0
I am not a member of this club, but three of my family members are. I stopped at the Mahopac gym to use their rest room. I am a 76 yr old and needed a clean bathroom. I stopped at the gym, and was turned away b/c I’m not a member. Well for being so inconsiderate and thoughtless and not letting a 76 year-old use your bathroom is an embarrassment to you and your establishment. My family members will be canceling their membership and we will tell anybody else who wants a membership that you are not considerate so this is not a good review and all it needed was for you to be considerate and let a 76 year-old use your bathroom Shame on you!!!’
NM
Nickki Marie
Oct 13, 2025
1.0
Staff are incompetent refuse to do their jobs. Emma feels like sexual harassment/assult is a laughing matter and her coworkers seemingly agreed when they refused to adress a concern and then proceeded to laugh about it. Sexual assult and harassment are no laughing matter. Should be negative stars honestly.
LH
Lisa Hilliard
Oct 6, 2025
5.0
Visited another location than my home one.. all was good!
JU
Juan Urgiles
Sep 30, 2025
5.0
The Gym is nice, clean and alot of machines. However they close at 11pm. With the gym closed in Peekskill. There are no 24 hour gyms in the area.
What are the operating hours of Planet Fitness in Mahopac, NY?
Planet Fitness Mahopac is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Mahopac, NY?
Planet Fitness is located at 169 Route 6, Mahopac, NY 10541, USA.
What makes Planet Fitness a welcoming place for all members?
Planet Fitness offers a Judgement Free Zone® with best-in-class equipment and a supportive environment where members can build strength at their own pace.
What types of services does Planet Fitness Mahopac offer?
Services include Classic Access, Mobile App workouts, free in-club fitness training, free WiFi, guest privileges, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
How can I access Planet Fitness membership pricing and information?
You can find membership pricing and details on the Planet Fitness website or via their app store links, such as https://www.planetfitness.com/gym-memberships.
Is there a mobile app available to enhance my Planet Fitness experience?
Yes, Planet Fitness offers a mobile app available on both iOS and Android platforms for workouts and managing memberships.
What nearby businesses or places can I visit before or after my workout at Planet Fitness Mahopac?
Nearby places include Rammis Bagels for coffee or breakfast, Sterling Cellars Ltd. for shopping, and Beleza Salon for beauty and spa services, offering convenient options to enjoy around your workout schedule.
Are there any nearby health services that complement fitness at Planet Fitness in Mahopac?
Yes, nearby health and wellness services include Advanced Health and Injury Care, Move Strong Performance Physical Therapy, and Chiropractic Health Performance, which might support your overall health and recovery.
Can I combine a visit to Planet Fitness with some essential errands in the Mahopac area?
Definitely. Near Planet Fitness, you can find the United States Postal Service for mailing needs, Rite Aid pharmacy for health essentials, and Putnam County Savings Bank for your banking needs.
How can I contact Planet Fitness Mahopac for more information?
You can reach Planet Fitness Mahopac by phone at +1 845-478-4194 or visit their official website at https://www.planetfitness.com/gyms/mahopac-ny.