Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Court Square
25-30 Jackson Ave., Long Island City, NY
11101, United States
Hours
Reviews
4.9
191 reviews
5 stars
182
4 stars2
3 stars0
2 stars
3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, professional, and attentive, providing excellent support throughout the purchasing process.
Expertise
Customers appreciate the knowledgeable staff, particularly Bee, who offer helpful advice on frame selection and adjustments.
Experience Quality
Many reviews highlight smooth and efficient experiences during eye exams and frame selection, contributing to overall customer satisfaction.
Product Availability
The store offers a wide selection of stylish frames, although some customers noted a desire for more variety in certain styles.
Mixed Feedback on Policies
While many experiences are positive, there are complaints regarding customer service policies, particularly related to appointment rescheduling and order fulfillment.
- JAJames Anastasio4 days ago5.0Courteous, welcoming staff, through- high tech eye exam, huge selection of frames.
- BMBetsy McGowan6 days ago5.0Bee helped me find frames I love. I wouldn’t have thought to try the pair she put me in, but she was listening carefully to what I wanted and very observant of my face and what would work, and she knew what to do. Thanks for your expertise and thoughtfulness!
- AMAndrea MiskowNov 17, 20255.0Helpful people, lovely space, filled with light. Great experience.
- TGThomas GennaroNov 8, 20255.0After 55 years of going to another optical brand (they were good), I decided to try Warby Parker for exam, glasses & contacts. My experience @ Warby Parker (Long Island City, NY) was EXCELLENT!!! Dr. Emily Ortiz & Bee were so helpful. If you’re thinking of trying Warby Parker, do so!!! Thomas
- LCLisa CommodoreOct 17, 20255.0Five stars for the Warby Parker Court Square team! As a first-time eyeglass purchaser, I was so impressed with the level of service and care. The entire team was incredibly attentive and made the process easy—from the thorough eye exam right through to helping me pick out the perfect new frames. They answered all my questions patiently and helped me feel confident in my purchase. Highly recommend this location for a smooth, stress-free experience!
Frequently Asked Questions About Warby Parker Court Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What should I bring when visiting Warby Parker Court Square?
You only need your eyeballs to try on frames. Bring a digital or physical copy of your current prescription if you plan to purchase prescription eyewear, and an FSA or HSA card if you want to use those benefits. You can also browse or book an eye exam without a prescription.
Does Warby Parker Court Square accept vision insurance?
Yes, they are in-network with several major insurance carriers and make it easy to use out-of-network benefits. Coverage may vary by location or plan.
Are measurements and frame adjustments available at this location?
Yes, optical measurements can be taken to complete your order, and an optician is available for complimentary adjustments for life if your frames don’t fit perfectly.
What is the return and exchange policy at Warby Parker Court Square?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened.
Does this location provide DMV Vision Tests?
Yes, all New York locations offer a 15-minute DMV Vision Test with a licensed optician for $25, no appointment needed. If you don’t pass, they can schedule a comprehensive eye exam.
What are the opening hours for Warby Parker Court Square?
The store is open every day from 10:00 AM to 7:00 PM.
Where is Warby Parker Court Square located?
It is located at 25-30 Jackson Ave., First Floor, Long Island City, NY 11101, USA.
What are some nearby dining options if I want to eat before or after visiting Warby Parker?
Nearby restaurants include The Burger Garage for burgers, Domino's Pizza for fast and delivery food, Matsunori Handroll Bar for Japanese cuisine, Sweetgreen for healthy vegetarian options, and Burmese Bites for food stands.
How can I easily get to Warby Parker Court Square using public transportation?
The Queensboro Plaza SUBWAY Station is nearby, making it convenient for customers to reach the store via train.
Are there places nearby where I can grab coffee or relax after my visit?
Yes, Starbucks is close by for coffee and smoothies, and Enoteca LIC offers liquor and drinks. These are great spots for relaxation around your visit.