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From the beginning to end it was very unpleasant visit for us . We always use quest for all our lab tests and it was always very smooth ,easy process and pleasant visit for us except this one . The lady was taking care of us was making faces from welcoming us . She was very rude from the beginning . Her name is Natasha . We don't want to get treated by her ever . And please someone train her again how take talk to patients.
JS
Jonathan Sherman
Mar 27, 2026
4.0
Phlebotomist was pleasant and very skilled and the blood draw only took a matter of a few minutes. The wait time was longer than usual due to someone calling in sick.
MJ
Mary Jastrzab
Mar 20, 2026
1.0
A very bad experience, long waits, condescending staff. I won't be coming back.
DC
Dana Calhoun
Mar 16, 2026
5.0
I often visit the Lockport location. The staff is always friendly and do their best to get people in and out as quickly as possible.
MM
Marti M
Mar 16, 2026
5.0
Staff members were professional and friendly and knowledgeable of their responsibilities and abilities.
I definitely would recommend you and will return.
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