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Quest Diagnostics

4.0
(48 reviews)

Business Details

4820 W Taft Rd, Liverpool, NY
13088, United States
(315) 451-5554
https://locations.questdiagnostics.com/ny/liverpool/4820-w-taft-rd

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
4820 W Taft Rd, Liverpool, NY
13088, United States

Hours

Monday7:30 AM - 12:00 PM12:30 PM - 3:00 PM
Tuesday7:30 AM - 12:00 PM12:30 PM - 3:00 PM
Wednesday7:30 AM - 12:00 PM12:30 PM - 3:00 PM
Thursday7:30 AM - 12:00 PM12:30 PM - 3:00 PM
Friday7:30 AM - 12:00 PM12:30 PM - 3:00 PM
Saturday7:00 AM - 12:00 PM
SundayClosed
11/27/20257:30 AM - 12:00 PM12:30 PM - 3:00 PM
12/25/20257:30 AM - 12:00 PM12:30 PM - 3:00 PM
1/1/20267:30 AM - 12:00 PM12:30 PM - 3:00 PM

Reviews

4.0
48 reviews
5 stars
33
4 stars
4
3 stars
0
2 stars
1
1 star
10
  • RS
    Robert Saeva
    Mar 21, 2026
    1.0
    Office was 40 minutes behind and I was told they ONLY take appointments on the weekends despite being allowed to check in as a “walk in” with a notice stating that walk-ins are placed on standby and will be seen within an hour. I was not made aware of the appointment situation until I had already been waiting 30-40 minutes.
  • SS
    Sol
    Mar 4, 2026
    5.0
    Friendly staff and I was called back earlier than my intended appointment
  • JM
    Jacob Malik
    Feb 28, 2026
    1.0
    Made an appointment, took off work, showed up and the lights were off and door was locked. You can’t actually call and reach anyone either
  • SA
    Shelly Ann
    Feb 28, 2026
    1.0
    Arrived at 7am for my 7:10 appt only to find the lab closed. Many phone calls trying to figure out who to speak to. The woman at their customer service number called 3 supervisors to report the phlebotomist hadn't showed up and not 1 supervisor answered the phone. Sat there until 8 am when I received a call back from the CSR to inform me she was very sorry but, nobody would be coming in today.
  • CC
    Carol Corcoran
    Feb 19, 2026
    1.0
    Went last week with my husband who needed to have blood taken for a doctors appointment. The technician he had was unable to extract blood. His veins are not visible and difficult to access but, hello, is this not what you do for a living!! She said she didn’t have a butterfly needle because if she had one she could get the blood. But like I said she didn’t have one. Yeah, you’re a real professional outfit!! We’re trying another location tomorrow. Here’s hoping.

Brand Certified Facts from Quest Diagnostics

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Certified April 12, 2026Yext Knowledge Graph
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