Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
as of 7/5 visit us at our new location on Morgan Road
Location
Hours
Reviews
4.9
190 reviews
5 stars
176
4 stars
9
3 stars0
2 stars2
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff.
Expertise
The audiologists, particularly Lisa and Crystal, were noted for their thoroughness, knowledge, and ability to address patient concerns effectively.
Efficiency
Many reviews highlighted the quick service and efficient handling of appointments and repairs, often completing tasks in under 30 minutes.
Care and Support
Patients felt well cared for, with staff taking the time to listen to their needs and provide personalized solutions.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, recommending the business for hearing aid services and evaluations.
- EBEileen BoyceNov 14, 20255.0Malara Eyecare listened to my problems with my new glasses (lenses),Optition immediately checked them, and made an appointment for the next morning for me to see the Eye Doctor. Now, That’s Excellent Service!
- KCkel carlescoOct 29, 20255.0People very nice.
- LOLauri O'BrienNov 7, 20245.0Always professional and courteous. Crystal takes as much time as needed to thoroughly explain and answer questions.
- DMd marJun 4, 20225.0Staff are always so welcoming & pleasant!!!! Lisa always takes great care of my hearing & hearing aide needs & always fixes any issues I am having! Would never go anywhere else!!!!
- RNRick NelsonNov 14, 20191.0These people are ripp off artists, they tell nothing about what you are buying and have you sign something to charge you for the discount your insurance company gets you. I would never but anything from them ever.....
Frequently Asked Questions About AudioNova
What services does AudioNova provide?
AudioNova offers audiology services and sells hearing aids, specializing in hearing healthcare.
Where is AudioNova located?
AudioNova is located at 7591 Morgan Rd, Liverpool, NY 13090, USA.
What are the business hours of AudioNova?
AudioNova is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I book an appointment at AudioNova?
You can book an appointment online through their reservation page at https://empire-hearing.com/locations/liverpool-ny/.
Does AudioNova offer virtual appointments?
Yes, AudioNova offers both in-person and virtual appointments.
What is the best way to contact AudioNova?
You can contact AudioNova by phone at +1 315-451-7221 or email at info@audionova.com.
Is AudioNova currently open despite COVID-19 concerns?
AudioNova remains open and provides information about COVID-19 precautions at https://empire-hearing.com/response-to-covid-19/.
Which nearby healthcare providers are close to AudioNova in Liverpool?
Nearby healthcare providers include Thrive Chiropractic of CNY, Gupta Radheshyam DDS, Summit Dental Group, and Syracuse Straight Smiles, which customers might visit before or after their appointment at AudioNova.
What nearby services can I access around AudioNova's location?
Around AudioNova, you can find financial services like Wisdom Rock Financial Advisory Group and Edge Federal Credit Union, as well as convenience stores like 7-Eleven and gas stations such as APlus at Sunoco.
Are there any landmarks or community centers near AudioNova?
Yes, Parc Vue Living, a landmark and property management building, and Redeemer Evangelical Covenant Church are located near AudioNova, which customers might visit in the area.