Hannaford Pharmacy

Reviews

• DB

  Denise Berry

  Jul 13, 2025
  5.0
  I recently relocated to this area and chose Hannaford Pharmacy for my proscriptions. I have been impressed with the professionalism and caring staff. I commend your team with supplying rapid delivery of my proscriptions. I am happy to recommend Hannaford Pharmacy to anyone.
• AM

  Arun Modasra

  Oct 23, 2024
  1.0
  I have never been treated by pharmacy staff with raised eyebrows while picking up a prescription to address my COVID-19 situation. When the medicine was ready, it was left on the counter while staff moved away. No one asked if I had any questions. However, on another encounter there is a pharmacist that went out his way to accommodate to transfer a prescription from another location.
• MM

  Michael Miller

  Aug 8, 2024
  1.0
  The process and the poorly designed Hannaford Pharmacy RX app create a very poor client experience. It's often 3-4 days to fill a script and the RX app/website isn't capable of telling you it's in progress (when they send you a general text message between request and refill that says your our of refills on your prescriptions). Over the past 2 years I've had to recreate my User ID several times at the request of their RX customer service department. Here is what I recently submitted on their web site: Your RX app gets increasingly more frustrating, especially as a 30-year app and web developer. It's now staking 3-4 days of advance requests to fill a prescription, which I can handle, but the frustrating part is there is NO WHERE in the app to see that a script refill is in progress. So on Monday I go into the RX app and request a refill. There's one available. It offers me Friday at 1pm pickup which is fine. Because the refill likely went from 1 to 0, it triggered a text message to my phone today saying I need a new script for some of my refills. Now I'm wondering if there's anything I need to do, call the doc office, etc. MAYBE I didn't see that there was 1 available when I refilled it. So I login to the app. There is NO WHERE in the app to see that there is a script in the process of being refilled. I call the customer service line and they say I need to call the pharmacy. Thats a 10-minute hold time and it interrupts your staff. This is a simple enhancement to your app between the "REFILL" tab and the "HISTORY" tab called "IN PROGRESS". Just show me I entered it right a few days ago if I get a text message that causes me to wonder so I DON'T have to interrupt your staff and further delay their outcomes. (having used your RX app for a few years, I can honestly say I'd likely hire a new company if you're outsourcing or fire the programming leaders if you employ them-this app is the work of a small startup not a large multinational corporation).
• SP

  Scott Powhida

  Mar 21, 2021
  5.0
  The team behind the counter are all knowledgeable and a pleasure to deal with.
• CM

  Cheryl Mulready

  Sep 15, 2020
  5.0
  The Best Customer service

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