Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
694 reviews
5 stars
663
4 stars10
3 stars3
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like MJ, Cheyenne, and George.
Quality of Care
Customers appreciated the thoroughness of eye exams and the knowledgeable assistance in selecting glasses, although there were some complaints about issues with lens quality.
Repair Services
Several reviews highlighted the quick and free repair services provided for glasses, with staff going above and beyond to assist customers.
Pricing Transparency
Some customers expressed frustration over unclear pricing and unexpected costs during their visits, indicating a need for better communication regarding fees.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and product quality, particularly with specific staff members.
- LWLauren WNov 17, 20255.0The whole appointment from check-in onward is flawless; the staff including the receptionist and doctor is professional, kind, and knowledgeable. My appointment was quick and easy.
- GLGregory LemboNov 14, 20255.0Very Attentive to the style of glasses I wanted . Knowledgeable, Professional and Helpful . Will be coming back every year . Thank you
- STshahzaib tariqNov 10, 20255.0George is a gem of an employee. Protect him at all costs. Great service and great people truly.
- MDMike D'AvolioOct 25, 20255.0Had a great experience and was able to get new glasses. They even gave me a weeks supply of contacts to start a trial week with them. The associate i talked to was very helpful and courteous. It's a little pricey, even with my insurance, but you get what you pay for. I also had an exam with the doctor and couldn't have been any better. Can't wait to get the new glasses. Would definitely recommend to family and friends.
- MFMonique FantauzziOct 19, 20251.0I wouldn’t recommend this location at all after the negative experience I had with their optician Demetris. I had visited this location for a lens readjustment on my progressives that I had purchased previously in their Huntington location. The progression was off for a second time, so I wanted to get the adjustment to the lens in a different location. This man insisted my issue was not the progression it was the frame because they were clear. He was unwilling to listen or help me unless I purchased another frame and added antiglare. He was so short with his responses, as if irritated with my complaints. I explained I had clear lens before and the frames were not the issue it was the lens and I just wanted a readjustment , he said well then I can’t help you or get a refund. He even flat out refused to adjust the lens, unless I did what he suggested! I even asked, you can’t even try to adjust the current lens at all? His response was no! He was smug and his pompous attitude was distasteful. I returned to the Huntington location immediately afterwards and my lens were then readjusted. The women who assisted me was patient and she listened to my issues that I had with open ears to help make them right. I wouldn’t recommend their SmithHaven location at all if you have an issue with your glasses from another one of their locations because clearly the optician is unwilling to help or incapable of doing so, unless it involved a sale. Thumbs down 👎🏼
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more at LensCrafters.
What are LensCrafters' store hours?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam by visiting their online reservation link provided or by calling their main phone number.
What payment options does LensCrafters accept?
LensCrafters accepts payment via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customers.
Where is LensCrafters located?
LensCrafters is located at 502 Smith Haven Mall, Lake Grove, NY 11755-2237 inside Smith Haven Mall.
What popular stores are near LensCrafters at Smith Haven Mall?
Nearby stores include Hallmark Gold Crown Stores for gifts, American Eagle and Aerie for clothing, Sephora and MAC Cosmetics for beauty products, and Warby Parker for eyewear.
Are there dining options near LensCrafters at Smith Haven Mall?
Yes, customers can enjoy dining at Mito, a Japanese and sushi restaurant located near LensCrafters.