Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
706 reviews
5 stars
675
4 stars10
3 stars3
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.
Repair Services
Customers appreciate the quick and efficient repair services offered, often receiving fixes for their glasses in under five minutes.
Professionalism
The doctors and staff are noted for their professionalism and thoroughness during eye exams and consultations.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported, particularly regarding transparency in pricing and handling of issues with glasses.
- DCDawn Castagna2 days ago5.0The staff at this location were great during frame selection process and purchase of glasses in May 2025! This past week, I called in need of a copy of my receipt and Shauntelle answered my call. She went above and beyond to furnish me with an electronic copy of my receipt which typically requires someone to pick up in person. She listened to my circumstance of inability to pick up in person and came up with an alternative solution on her own. I appreciate the attentiveness, customer service, and ability to get something done outside the normal. It's actions like this that has companies retain customers! Lenscrafters - you've got a prize employee! TY Shauntelle!
- SHSaad Hameed6 days ago5.0Chantelle helped me with my glasses. It was urgent and she handled the situation promptly. Very friendly and professional.
- BSBrian StellatoJan 4, 20265.0Everyone I worked with at the Smithaven Lens Crafters location were really wonderful. I never felt rushed to make a decision and all my questions were answered and addressed. Very happy with the experience!
- CGCharles GreeneDec 30, 20255.0Excellent service! The doctor and the optician made me very comfortable because of their knowledge and expertise!
- ASAndrew StolarskiDec 27, 20255.0I had broken a pair of sunglasses and went in to this store to ask if they repaired glasses without hesitation they took my broken sunglasses George took them into the back and not even five minutes later they were fixed. They are just like new.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more at LensCrafters.
What are LensCrafters' store hours?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam by visiting their online reservation link provided or by calling their main phone number.
What payment options does LensCrafters accept?
LensCrafters accepts payment via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customers.
Where is LensCrafters located?
LensCrafters is located at 502 Smith Haven Mall, Lake Grove, NY 11755-2237 inside Smith Haven Mall.
What popular stores are near LensCrafters at Smith Haven Mall?
Nearby stores include Hallmark Gold Crown Stores for gifts, American Eagle and Aerie for clothing, Sephora and MAC Cosmetics for beauty products, and Warby Parker for eyewear.
Are there dining options near LensCrafters at Smith Haven Mall?
Yes, customers can enjoy dining at Mito, a Japanese and sushi restaurant located near LensCrafters.