Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
430 reviews
5 stars
371
4 stars
12
3 stars
8
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported rude or unprofessional interactions.
Eye Exam Experience
The quality of eye exams varied, with some customers finding them rushed or inadequate, while others appreciated thorough and professional examinations.
Product Selection
Customers enjoyed the variety of frames available, but some noted that prices were on the higher side.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and communication, including confusion over virtual appointments and insurance coverage.
- JJJudi2 days ago5.0I had a great experience with my salesperson Jennifer. Kind and very professional. Great selection of frames.
- MAMeigan ArnoneDec 9, 20255.0Really nice new space with a good selection of glasses to choose from. The exam was quick, the staff were friendly & knowledgeable!
- ASAldijana SisicDec 1, 20251.0This is for store in Kingston (NY) in Kingston Mall: Yujin who provided assistance in purchasing glasses was amazing, kinds and extremly helpful. However, doctor's appointment attendance and associate that works with the doctor, were extremly disappointing. I had virtual appointment scheduled at 9.30 and was waiting for 30 min without any informatikn. At 10 I had to ask if my appointment will actually take a place. Only then I was told by the Dr's associate - with no appologie or even looking at me - that she was running late this morning with her schedule with my virtual appointment so she changed my appoinment and I will now need to wait to see doctor in person - he/she was suppose to arrive in 2 minutes. At 10.15 there was still no doctor, I got no new infor or any kind of acknowledgement and when I said that I cannot wait anymore as I have to go back to work, the Associate offered next appointment 2 weeks latter. Still no appology or any attempt to acknowledge her mistake or offer help. Very disapointing. I will be booking my appointment in another place. Highly recommend sale staff at this store, but doctors office is disassterr
- KKKellyNov 23, 20255.0Very personable. Brought my BRAND NEW glasses (10 days old) after an incident and not only were they sympathetic and really felt the sadness with me. They went out of their way to reassure me I could use my insurance and pay a fraction which was a great comfort to me.
- MTMarisol ThompsonNov 19, 20251.0I am pretty easy-going when it comes to retail/healthcare, but I had a bafflingly negative experience. I wait for a bit, no worries, then they told me the doctor I booked with doesn't take my insurance (the website said LensCrafters did). They didn't have availability with an in-network doctor for three weeks, so I was stuck with the $70 charge, my glasses are broken. Then I wait around for another half an hour because they had technical difficulties. Not anyone's fault, but nobody remembered to tell me what was going on, I guess just assumed I'd eavesdrop on their conversation? The team lead was just annoyed with the situation and did not apologize. Other folks were more polite, but overall it felt like consideration for my time was really cursory. Between pre- and post-appointment I waited for nearly an hour. I can't really recommend LensCrafters unless you call to confirm that specific doctor takes your insurance and you don't have anything to do that day.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of products and services does LensCrafters offer at the Kingston location?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, Versace, and Dolce & Gabbana. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the LensCrafters Kingston store hours?
The Kingston LensCrafters location is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters Kingston accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for the Kingston LensCrafters?
Yes, you can schedule an eye exam online through their website at https://www.lenscrafters.com/ScheduleExamView with the store number 0869 for the Kingston location.
What payment options are available at LensCrafters in Kingston?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters Kingston offer in-store pickup?
Yes, the Kingston LensCrafters location offers in-store pickup services.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any prescription lenses you currently wear such as eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there nearby places of interest around LensCrafters in Kingston?
Nearby places include The UPS Store for convenient shipping and printing services, Men's Wearhouse for men's clothing and accessories, and Doctors of Optometry - Kingston Marketplace for additional eye care services. These locations make it easy to manage errands or appointments in one visit.
How can nearby transit or retail locations assist customers visiting LensCrafters in Kingston?
Customers can use nearby retail stores like HomeGoods or Mattress Firm to combine shopping trips, while The UPS Store nearby provides shipping and packing services, making it convenient to handle multiple errands near LensCrafters.
What dining options are available near LensCrafters in Kingston for customers to enjoy before or after an appointment?
Nearby dining options include Moe’s Southwest Grill for Mexican cuisine, Carvel Express for ice cream treats, Starbucks for coffee, and SakiMura Hibachi & Asian Fusion for Asian dining, offering customers various choices to enjoy a meal around their visit.