At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Feedback indicates a mix of friendly and rude staff, with several customers reporting negative experiences with management and front desk personnel.
Cleanliness
While some customers praised the cleanliness of the gym, many others reported issues with dirty equipment and locker rooms.
Equipment Issues
Numerous reviews highlighted that many machines are frequently broken or poorly maintained, leading to frustration among gym-goers.
Overcrowding
Many customers expressed dissatisfaction with the gym being overcrowded, making it difficult to access machines during peak hours.
Customer Service
Several reviews mentioned poor customer service experiences, particularly regarding membership issues and staff responsiveness.
RM
Ronald Mangal
4 days ago
1.0
Dirty place
RR
Ricardo
Nov 9, 2025
5.0
Exelente lugar para disfrutar del ejercicio
DS
DAVID SOLORZANO
Oct 16, 2025
1.0
La mánager de la mañana es súper grosera nunca atiende bien !pedí un cambio de estatus lo hicieron mal pedí que me eliminaran mi cuenta y tampoco ahora tengo deuda necesito solución!!!
RN
Red Nine
Oct 14, 2025
1.0
I’m never going back to another planet fitness for the rest of my life, it’s a waste of time, patience and once a year; money. The teenagers skip school every day to break as many machines as they can within a given 12hr period, the employees don’t care at all. Everything has tape on it. Every machine is taken by people who i can only describe as gym leeches taking multiple machines at once…. I’ve been into fitness for about 10 years, and this to me is the worst place to get it because of these reasons. Goodbye forever 👋
I wish i could give zero stars, your gym Id disgusting, sticky, stinky asks over populated with kids who never gain anything within the three horrible months I’ve endured this place.
SA
Sariful Alom
Oct 12, 2025
4.0
Very good place everything is clean. All stuff are very help-full and professional so many new machines they have Its good overall. Although I dont have enough time for gym now but I will go again 😅😅
Love this place
What are the operating hours of Planet Fitness in Queens (Jamaica), NY?
Planet Fitness is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Queens (Jamaica), NY?
Planet Fitness is located at 13240 Metropolitan Ave, Jamaica, NY 11418, USA.
What kind of facilities and services does Planet Fitness offer?
Planet Fitness offers best-in-class equipment, a welcoming Judgement Free Zone®, free fitness training, tanning salons, massage chairs, hydro-massage, total body enhancement, fitness training services, and more.
How can I join or learn about membership pricing at Planet Fitness?
You can learn about membership pricing and join Planet Fitness by visiting their website at https://www.planetfitness.com/gym-memberships or by downloading their mobile app.
Does Planet Fitness have a mobile app for workouts and fitness resources?
Yes, Planet Fitness offers a mobile app with hundreds of ways to get strong and access to workouts, available on both the Apple App Store and Google Play Store.
What is the atmosphere like at Planet Fitness?
Planet Fitness promotes a Judgement Free Zone® where all members can build strength at their own pace in a welcoming and supportive environment.
Are there any gyms near Planet Fitness in Jamaica, Queens?
Yes, iLoveKickboxing - Richmond Hill is a nearby gym offering kickboxing and martial arts activities, which can be a complementary fitness option to Planet Fitness.
What dining options are available near Planet Fitness?
Nearby dining options include Subway for sandwiches, Marina Ice Cream Co for ice cream and burgers, Starbucks for coffee and smoothies, and Rong Hua Chinese Restaurant for Asian cuisine.
Are there any medical centers or health services near Planet Fitness?
Yes, nearby health facilities include NYU Langone Orthopedic Surgery Associates, MediSys Richmond Hill Family Practice Center, Medisys Health Network, and The Dermatology Specialists - Richmond Hill.
Is there a convenient place to get a coffee or relax near Planet Fitness?
Yes, Starbucks is located nearby, offering coffee, smoothies, and a relaxing environment which can be a great spot before or after your workout.