Business Details
About
OptometryEye Care CenterOpticianContact Lenses SupplierEyeglass RepairCorrective Lenses StoreProtective Eyewear
Since 2008, Patino Eye Care has served as a dedicated and caring provider of quality vision services to Jackson Heights. As a patient, you can expect friendly and attentive care from our experienced team of eye care professionals. We leverage advanced diagnostic technology to provide modern eye care services, including comprehensive eye exams, vision correction, and more. Give yourself the gift of clear vision — schedule your appointment with Patino Eye Care today.
Details
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
- Paid street parkingAvailable
Location
Hours
Reviews
4.8
720 reviews
5 stars
669
4 stars
18
3 stars0
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and attentive, providing a welcoming atmosphere for patients.
Quality of Care
Many customers praised the thoroughness of eye exams and the professionalism of Dr. Patino, although some expressed concerns about rushed appointments.
Product Satisfaction
Customers are generally happy with the quality and variety of glasses available, often mentioning satisfaction with their purchases.
Scheduling Issues
Several reviews noted long wait times for appointments and dissatisfaction with the scheduling process.
Value for Money
While many found the service and products to be of good quality, some reviews criticized the pricing as excessive.
- RRRosario Ramales4 days ago5.0Primer vez que lleve mi hijo y me quede super satisfecha con la atención de todo el personal y la doctora ni que decir muy profesional....regresaré sin duda
- JDJimenez Luna Denisse4 days ago5.0Excelente servicio
- GRGabriela Requiz6 days ago1.0La doctora no tiene paciencia, te quiere poner cualquier medida a pesar que veas borroso
- NONatalia Ospina6 days ago1.0This place is extremely unprofessional and dishonest. I trusted them to do my eye exam and make my glasses, and THE PRESCRIPTION THEY GAVE ME WAS WRONG. As a result, the glasses were useless and uncomfortable. When I went back to explain the issue, they completely ignored me. They refused to recheck my eyes, refused to remake the glasses, and refused to give me a refund. Instead of taking responsibility for THEIR mistake, they treated me badly, spoke to me with attitude, and acted like I was the problem. They have zero customer service, zero ethics, and zero respect for people. They only care about money, not about patients’ vision or well-being. Once they get your payment, they don’t care what happens to you. I strongly warn anyone reading this: DO NOT WASTE YOUR MONEY HERE. There are many better optical stores that actually care about their customers. This place is not one of them.
- ADAnthony DamelioJan 4, 20262.0It pains me to write this review after trying for many years to find an optometrist in the neighborhood. This is the first time in my 40 years in which I felt like a doctor was trying to take advantage of me and charge more for nothing. I have a relatively minimal prescription but have had some non-serious corneal issues for years. For two additional charges above my co-pay, I agreed to have the doctor take two different photos of my eyes, at her suggestion. When my glasses came back, the prescription was unworkable: I could not leave the glasses on without getting nauseous. At the next appointment to correct the problem--for which I had to wait one hour after the time I scheduled--I was informed that I needed to pay ANOTHER co-pay, which was required if I was going to make any use of the expensive glasses I had just purchased. The doctor said that, after we agreed on the prescription, she thought she would just increase the prescription in one eye to account for the corneal issues, which we had not discussed. We changed the prescription back to what we agreed on during the exam, and when I got the glasses, the prescription still wasn't right. I had to find another optometrist--at a clinic in Manhattan--to fix the prescription and put in a third set of lenses. That doctor was also able to clearly diagnose and explain the corneal issues and took several different photos of my eye, without charging me anything additional.
Frequently Asked Questions About Patino Eye Care
What services does Patino Eye Care provide?
Patino Eye Care offers comprehensive eye exams, vision correction, and other modern eye care services using advanced diagnostic technology.
What are the business hours of Patino Eye Care?
Patino Eye Care is open Monday to Friday from 9:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 3:00 PM. The office is closed on Sundays.
How can I schedule an appointment with Patino Eye Care?
You can schedule an appointment online at https://patinoeyecare.com/make-an-appointment/ or contact them via email at patinoeyeappointments@gmail.com.
What payment options does Patino Eye Care accept?
Patino Eye Care accepts American Express, Cash, Discover, MasterCard, PayPal, and Visa payment methods.
Where is Patino Eye Care located?
Patino Eye Care is located at 81-14 Roosevelt Avenue, Suite #1, Jackson Heights, NY 11372, USA.
Is Patino Eye Care wheelchair accessible and do they have restroom facilities?
Yes, Patino Eye Care has wheelchair accessible restrooms and regular restrooms available for patients.
What are nearby dining options around Patino Eye Care?
Nearby dining options include La Casa del Pollo (Peruvian restaurant), Sal y Pimienta Restaurant (restaurant and bar), and Popeyes Louisiana Kitchen (fried chicken and fast food).
Are there any nearby places for relaxing services near Patino Eye Care?
Yes, customers can visit Harmony Spa for massage therapy and Madelyn Salon for beauty and hair services nearby.
What nearby places can help with additional health or dental services?
Nearby health-related services include The Bastida Dental Group and Sonrisas Sanas for dental care, and Medical Dental Office.
Can nearby transit or landmarks help me locate Patino Eye Care?
Patino Eye Care is centrally located in Jackson Heights near popular spots like La Abundancia Bakery and White Goat Tattoo Studio, making it easy to find when visiting these landmarks.