Planet Fitness

4.0
376 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2309 North Triphammer Rd, Ithaca, NY
14850, United States

Hours

Reviews

4.0
376 reviews
5 stars
216
4 stars
67
3 stars
29
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous customers reported unsanitary conditions in the bathrooms, including broken toilets, unpleasant odors, and inadequate cleaning.

Staff Performance

While many reviews praised the friendliness and helpfulness of the staff, there were complaints about inconsistent service and rudeness from some employees.

Equipment Availability

Customers appreciated the variety of equipment available, but some noted that machines were often out of order and not updated.

Facility Maintenance

Frequent plumbing issues, particularly in the women's bathroom, have been a major concern, leading to frustration among members.

Value for Money

Many customers felt that the gym offered good value for the low membership fee, despite the ongoing issues.
  • MD
    Mark D
    Oct 22, 2025
    2.0
    The bathroom is always dirty at the Ithaca/ Lansing location. Flies and filth in the showers
  • SB
    Struggle Bunny
    Oct 3, 2025
    1.0
    DISGUSTING GYM. Bugs all over the bathroom floor. Toilets broken. The smell is horrid.
  • LG
    Lily Gray
    Sep 25, 2025
    2.0
    The only reason it gets two stars is the employees are wonderful. The bathroom. The women’s room. Whatever band aide corporate has slapped on it is evident. Y’all need to fix that plumbing, whatever is wrong with it. It stinks in the drains, and the flies are OUTRAGEOUS. I should not feel dirty IN the shower. I’m to the point where I don’t even think I can use it anymore as they are just covering the walls and floors. The employees clean the bathroom, please don’t get me wrong. But if they are coming out of those drains there is nothing they can do. Unfortunately crunch fitness is open 24 hours and does not include flies. 🙃 Additionally; as for your response, garbage. These issues are not on the employees there but the corporation in charge of making repairs and upkeep. I will not be harassing your employees because a multi million dollar corporation does not want to put forth money for repairs.
  • NA
    Nathan Agen
    Sep 14, 2025
    5.0
    Shawn was great introducing us to Planet fitness. Thanks Shawn!!!
  • BZ
    Brandon Zamora
    Sep 14, 2025
    4.0
    I really like this planet fitness. Their is a ton of equipment and no long wait til the next machine is a available.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Ithaca, NY?

Planet Fitness in Ithaca is open 24 hours Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturday and Sunday.

Does Planet Fitness in Ithaca offer a mobile app for workouts?

Yes, Planet Fitness offers a mobile app with hundreds of workout options to help you get strong at your own pace.