Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, HPV, meningitis, pneumonia, Tdap, varicella, and MMR), automatic refills, medication flavoring, free Medicare Part D plan comparisons, mobile/online and telephone refills, free medication disposal, veterinary prescriptions, and over-the-counter hearing aids. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has nearly 100 locations across NY and VT
Used the drive thru for my prescription. Very prompt and courteous.
CC
Cecily Cox
Aug 4, 2025
1.0
I’m new to the area and often visit drugstores, so I was hoping Kinney Drugs would become a regular stop. Unfortunately, after my experience yesterday, I won’t be returning.
The cashier, Melissa, made me feel extremely unwelcome. I was dressed in sweats and noticed right away she was giving me unfriendly looks. I greeted her with a “hi” and got no response, which I initially brushed off, thinking maybe she was just shy or having a bad day. But then I saw her being warm and cheerful to other customers.
Throughout my visit, she stared at me with a look that made me feel completely out of place. When I checked out and wished her a good day, she rolled her eyes and looked visibly annoyed. It was incredibly uncomfortable and disappointing.
Customer service like this shouldn't be tolerated. I’ll be taking my business to CVS or Walgreens instead.
RD
R Dud
Jun 25, 2025
3.0
Friendly staff at the front. Diversity of items available. Pharmacy staff often seem disorganized, but do their best. Convenient location.
MC
Maria de las Mercedes Carro
Feb 4, 2025
5.0
Everyone is really kind, particularly Ashley was AMAZING helping me print my photos!!
SS
S.C.
Sep 30, 2022
1.0
I needed an important prescription and the pharmacy never let me know they didn’t have it in stock. When I called they couldn’t transfer my RX, only one, and I had to wait on the phone for 5 minutes and call multiple times only to find out the new pharmacy needed to call to request the single RX get transferred. This whole experience taking more than two hours…
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