Guthrie Big Flats Southern Tier Pediatrics

Reviews

• KC

  Kara Crannell

  Mar 2, 2026
  5.0
  I’ve always had a very positive experience with the office. From the nursing staff responding to a message to Dr. Beeman’s willingness to help and care for my son.
• BL

  Brittany Ludwiszewski

  Dec 16, 2025
  1.0
  I am writing this as an aunt who witnessed the aftermath of a child being subjected to completely unacceptable care at Guthrie Pediatrics Big Flats. My 3-year-old niece was brought in for an acute medical concern involving sudden facial and neck swelling. What should have been a careful, thoughtful pediatric evaluation instead became a traumatic experience for both child and parent. Staff attempted bloodwork and stuck this child repeatedly, around ten times, while failing to access a vein. She was terrified and screaming. There was no timely escalation to a more experienced provider and no decision to stop and reassess. This is not how pediatric blood draws should be handled, especially with a small child. When my sister became understandably upset watching her child be repeatedly hurt, a regional manager intervened to reprimand her for being “disrespectful to staff.” No apology was offered. No accountability was taken. The focus was placed on managing the parent instead of protecting the child. After failing to complete the bloodwork, they told her to go to a hospital but gave no referral, no guidance, and no help coordinating care. To add insult, they documented “child was uncooperative” in the medical record. A frightened 3-year-old reacting to repeated needle sticks is not uncooperative. That language shifts blame and avoids responsibility. There was also unnecessary alarm raised with talk of serious diagnoses despite the child lacking basic symptoms, which caused additional stress for a family already dealing with a sick child and a chaotic visit. As a family member watching this unfold, I am horrified. Pediatric care demands skill, compassion, and sound judgment. What happened here reflected none of those. I would strongly caution any parent considering Guthrie Pediatrics Big Flats to think carefully before trusting them with their child.
• AB

  Andrea Barrettt

  Jan 20, 2023
  5.0
  I have been taking my son here since he was about 2 months old. The staff is welcoming and knows what they are doing. We had an awful experience at the Guthrie pediatrics office in Sayre with his first pediatrician and the nurses when he was a newborn. They said I was starving my newborn because he lost some weight four days after birth and gave me a ton of misinformation about how to feed him correctly. They scolded me, a first time mom, for feeding him how the hospital taught me to feed him. They claimed you couldn't use breast milk if you started with formula and that you couldn't use both at the same time. I was shamed for not breastfeeding even though I didn't produce for five days after birth. They claimed he didn't have colic or any other issues when he would scream for hours on end with no stopping no matter what we did. They sent me home bawling my eyes out and doubting myself each visit. So we were skeptical of this office too but they are amazing! The nurses are friendly and super patient with my son who is scared of checkups and gives them a hard time. Joel Owens has been our son's pediatrician since we started coming here and he is awesome. He diagnosed my son with GERD and agreed on our suspicion of colic instead of blowing it off like my child's previous pediatrician. He is knowledgeable, friendly, and so patient with not only our son but us as first time parents. He is very easy to talk to and ask questions without judgement. We have gone to the walk-in here once and it was a good experience too. I have not had a bad experience here yet. I will be taking my son and any future children I have here.