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Guthrie Big Flats Orthopedics

4.6
(33 reviews)

Business Details

3344 Chambers Road, Horseheads, NY
14845, United States
(607) 973-8000
https://www.guthrie.org/locations/big-flats-orthopedics

About

OrthopedicsOrthopedic SurgeryShoulder & Elbow Surgery
Guthrie Big Flats Orthopedics, located in the vibrant city of Horseheads, NY, is a premier destination for top-notch orthopedic surgery services. With a focus on excellence and patient care, our experienced team is dedicated to providing personalized treatment options to help our clients regain mobility and improve their quality of life. Trust Guthrie Big Flats Orthopedics for expert orthopedic care in the heart of New York.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Guthrie Big Flats Orthopedics
3344 Chambers Road, Horseheads, NY
14845, United States

Hours

Reviews

4.6
33 reviews
5 stars
27
4 stars
2
3 stars
2
2 stars
0
1 star
2
  • CT
    Chris Telford
    today
    5.0
    Very attentive, thorough, and the wait time was a pleasant surprise.
  • JH
    Jeanne Hughes-Jividen
    Mar 9, 2026
    5.0
    Great staff , friendly and knowledgeable
  • DS
    dale slaughter
    Mar 2, 2026
    3.0
    takes too long to get an appointment, too long to have an MRI and then the needed surgery. took 10 days for an appointment, 2 weeks for an MRI and a month for the surgery
  • VB
    Valerie Bailey
    Feb 17, 2026
    5.0
    Dr Choi is super friendly and easy to talk to if you have any questions or concerns
  • KC
    Kimberly Canale
    Feb 10, 2026
    1.0
    Dr. Nasar has a terrible "bedside manner". Was condescending and quick. Didn't want to give explanations just immediately said "you need surgery for carpel tunnel". No X-rays to guarantee what was going on, no talk of therapy, didn't want to do a cortisone shot and no discussion of things to try before doing a surgery. When I declined surgery at this time he said "well I don't know what you want me to do". Never gave advise on alternative solutions. When I asked for a cortisone shot he brought another person in to show him how to do the shot and didn't really talk with me, just to the other man. I felt like a test dummy. Other man was more attentive and kind. The evening of the shot I had extreme pain and could not move my hand. I've had cortisone shots before and never experienced that. The extreme pain lasted for 2 1/2 days. I believe he hit a nerve. I will not see him again and if I do have to have surgery it will definitely not be with him. The nurses and reception staff were very nice. However, it is extremely difficult to call into the office. I let the phone ring for 15 minutes with no answer. Had to call the front again to see if they could get through. They literally got up and went back to find someone since they couldn't get ahold of someone either. That happened on two occasions. That is unacceptable. Get a dedicated person to answer the phone in that office. Even the main calling center said it's difficult to reach a live person in that office. This was a horrible experience.

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