LensCrafters

4.9
805 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5735 Sunrise Hwy, Holbrook, NY
11741-4801, United States

Hours

Reviews

4.9
805 reviews
5 stars
774
4 stars
10
3 stars
4
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Rhonda and Olivia.

Professionalism

The optometrists and support staff were noted for their professionalism and thoroughness during eye exams and consultations.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with several customers appreciating same-day appointments and fast transactions.

Product Selection

The store was commended for its wide variety of frames and lenses, appealing to different styles and preferences.

Communication Issues

Some customers reported problems with order communication and fulfillment, leading to frustration over delays and lack of updates.
  • LA
    Laura Avitabile
    Nov 8, 2025
    5.0
    Olivia was kind and helpful. The doctor was quick and efficient. The quickest eye appointment I have ever had!
  • IM
    Isabella Miller
    Oct 31, 2025
    5.0
    Olivia, Dr.Jones, and the team at LensCrafters Holbrook are very nice, knowledgeable, and give great customer service.
  • RM
    Robert McMahon
    Oct 27, 2025
    5.0
    Staff and the doctor were extremely helpful. Cheyenne provided excellent customer service and taking the time to go over any questions I had. I would highly recommend this LensCrafters for any eye glass and vision care needs.
  • HD
    Hi :D
    Oct 26, 2025
    5.0
    Cheyenne was super helpful!
  • RJ
    Rock jr
    Oct 11, 2025
    5.0
    Cheyann helped us as soon as we walked in the door. She helped me find a frame that fit my age group. She was very friendly and helpful. Will be back next time.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.